All sites disconnected after worker upgrade, can’t reconnect

  • Resolved smallguy

    (@smallguy)


    2 years, 11 months ago

    Hi,

    Hopefully I’m not the only one that since the Worker plugin upgrade 2 days ago? All sites are disconnected, reconnecting doesn’t work, Deleting the website and reconnecting does NOT fix the connection problem either.

    This means no more backups, monitoring, plugin updates etc…

    Is there a fix, or is this normal behaviour…? and I need to do something else to reconnect all 20+ websites after a worker upgrade?

    I tried a rollback to previous version, even deactivated other upgraded plugins over past 2 days, no luck….

    Quite a little drama to say the least…

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter smallguy

    (@smallguy)

    Just found out that my webhoster VimeXX has blocked you, with the following reason (I’ll translate)

    VimeXX support quote:

    ManageWP uses Amazon’s network for hosting and this IP range is blocked by us because of abuse coming from those IP addresses. Unfortunately we can’t just unblock that, ManageWP should contact Amazon about this so they check our abuse reports and come up with a solution. We cannot unblock IP addresses if they regularly cause nuisance.
    <end quote>

    As you can expect, this can take some days, meaning that all VimeXX customers are blocked for this ManageWP service (and yes I’m a paying customer at both of them…. quite some experience this…

    Thread Starter smallguy

    (@smallguy)

    Update, Vimexx unblocked ManageWP ip

Viewing 2 replies - 1 through 2 (of 2 total)
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