All sending is currently paused! Your API key to send with MailPoet is invalid.

Hi @theknottylace,

I’ve checked your account and I see your key is valid and the subscription is active. Can you please let me know if you can re-validate the key by going to MailPoet > Settings > Key Activation and clicking the “Verify” button?

If it becomes valid again, it could be that the cron job is checking for the wrong URL – and this could happen if you’ve done any changes recently to your domain’s URL.

Please let us know how it goes!

Yes it is still valid and no i did not to any changes to my URL. Im using the server side option for a while now without any issues until now.

Hey @theknottylace,

Thanks for getting back with more info.

You can find which URL was returned by the key check task in MailPoet > Settings > Advanced tab > Logging > See logs.

If you didn’t have logging enabled before, please enable it and wait for the issue to reoccur. After your key deactivates again, please check the logs.
Knowing what URL is returned by the key check will help determine what adjustments should be done in your site config or by your hosting.

Anyway, setting up the Linux cron should fix any issues, as it will bypass your site’s cron.

it states:

mss.ERROR: key-validation.failed {“http_code”:403,”home_url”:”https://www.theknottylace.com”,”key_type”:”premium”}

mss.ERROR: key-validation.failed {“http_code”:403,”home_url”:”https://www.theknottylace.com”,”key_type”:”mss”} 

I dont understand what this means? Its still paused.

• This reply was modified 1 year, 10 months ago by Sharon.

Hi @theknottylace,

There seems to be an issue with the bridge connection. Our dev team is looking at it right now.

Hi @theknottylace,

Here’s a temporary workaround to fix this issue. Please add this filter to your Theme’s function.php file:

/** * Temporary fix for bridge.mailpoet.com */ add_filter('http_request_args', function($parsed_args, $url) { // check if the url is the one we want to modify if (strpos($url, 'bridge.mailpoet.com') === false) { return $parsed_args; } if (!empty($parsed_args['headers']) && isset($parsed_args['headers']['referer'])) { // remove the referer header unset($parsed_args['headers']['referer']); } return $parsed_args; }, 10, 2);