All reviews missing after update in admin menu

  • Resolved Exon

    (@aidasgv)


    2 years, 1 month ago

    Hello, after update from 6.6.0 version to 7.0.0, reviews is missing from Comments and Products –> Reviews. I made database update already. They are visible in frontend, but not in admin menu.

    Now is see like this in Products –> Reviews page, but actually there is more then 1000 reviews.
    All (0) | Pending (0) | Approved (0) | Spam (0) | Trash (0)

    And here is the log:
    ### WordPress Environment ###

    WordPress address (URL): https://
    Site address (URL): https://
    WC Version: 7.0.0
    REST API Version: ? 7.0.0
    WC Blocks Version: ? 8.5.1
    Action Scheduler Version: ? 3.5.2
    Log Directory Writable: ?
    WP Version: 6.0.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: lt_LT
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.4.29
    PHP Post Max Size: 64 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.83.1
    OpenSSL/1.0.2k-fips

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.35-MariaDB-log
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 7.0.0
    WC Database Prefix: wp_
    Bendras duomen? baz?s dydis: 786.10MB
    Duomen? baz?s duomen? dydis: 572.52MB
    Duomen? baz?s indekso dydis: 213.58MB
    wp_woocommerce_sessions: Duomenys: 33.98MB + Indeksas: 0.02MB + Variklis MyISAM
    wp_woocommerce_api_keys: Duomenys: 0.00MB + Indeksas: 0.01MB + Variklis MyISAM
    wp_woocommerce_attribute_taxonomies: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_woocommerce_downloadable_product_permissions: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_woocommerce_order_items: Duomenys: 13.33MB + Indeksas: 5.84MB + Variklis MyISAM
    wp_woocommerce_order_itemmeta: Duomenys: 123.60MB + Indeksas: 49.45MB + Variklis MyISAM
    wp_woocommerce_tax_rates: Duomenys: 0.00MB + Indeksas: 0.01MB + Variklis MyISAM
    wp_woocommerce_tax_rate_locations: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_woocommerce_shipping_zones: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_woocommerce_shipping_zone_locations: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_woocommerce_shipping_zone_methods: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
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    wp_alp_pickup_location: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
    wp_aws_cache: Duomenys: 1.72MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_aws_index: Duomenys: 0.87MB + Indeksas: 0.84MB + Variklis MyISAM
    wp_b1_clients: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_b1_items: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_b1_item_links: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_b1_logs: Duomenys: 10.50MB + Indeksas: 0.10MB + Variklis MyISAM
    wp_b1_orders: Duomenys: 0.01MB + Indeksas: 0.01MB + Variklis MyISAM
    wp_berocket_termmeta: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
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    wp_ee_product_sync_call: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
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    wp_hurrytimer_evergreen: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_imagify_files: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_imagify_folders: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_links: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_ml_data: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_multiparcels_carrier_selections: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_multiparcels_shippings: Duomenys: 0.06MB + Indeksas: 0.02MB + Variklis MyISAM
    wp_multiparcels_shipping_shipments: Duomenys: 0.67MB + Indeksas: 0.62MB + Variklis MyISAM
    wp_multiparcels_terminals: Duomenys: 0.33MB + Indeksas: 0.08MB + Variklis MyISAM
    wp_nf3_actions: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_nf3_action_meta: Duomenys: 0.01MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_nf3_chunks: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_nf3_fields: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_nf3_field_meta: Duomenys: 0.02MB + Indeksas: 0.01MB + Variklis MyISAM
    wp_nf3_forms: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_nf3_form_meta: Duomenys: 0.01MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_nf3_objects: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_nf3_object_meta: Duomenys: 0.48MB + Indeksas: 0.01MB + Variklis MyISAM
    wp_nf3_relationships: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_nf3_upgrades: Duomenys: 0.03MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_omnisend_logs: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_options: Duomenys: 5.65MB + Indeksas: 1.16MB + Variklis MyISAM
    wp_postmeta: Duomenys: 189.87MB + Indeksas: 99.92MB + Variklis MyISAM
    wp_posts: Duomenys: 40.62MB + Indeksas: 5.11MB + Variklis MyISAM
    wp_revslider_css: Duomenys: 0.09MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_revslider_layer_animations: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_revslider_navigations: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_revslider_sliders: Duomenys: 0.08MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_revslider_slides: Duomenys: 0.41MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_revslider_static_slides: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_rnoc_abandoned_cart_history: Duomenys: 13.51MB + Indeksas: 0.15MB + Variklis MyISAM
    wp_rnoc_abandoned_email_queue: Duomenys: 0.26MB + Indeksas: 0.14MB + Variklis MyISAM
    wp_rnoc_email_sent_history: Duomenys: 0.17MB + Indeksas: 0.02MB + Variklis MyISAM
    wp_rnoc_email_templates: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_rnoc_guest_abandoned_cart_history: Duomenys: 0.37MB + Indeksas: 0.03MB + Variklis MyISAM
    wp_rsgiftvoucher: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_rspointexpiry: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_rsrecordpoints: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_rs_expiredpoints_email: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_rs_templates_email: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_sbi_feeds: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_sbi_feed_caches: Duomenys: 0.04MB + Indeksas: 0.01MB + Variklis MyISAM
    wp_sbi_instagram_feeds_posts: Duomenys: 0.00MB + Indeksas: 0.01MB + Variklis MyISAM
    wp_sbi_instagram_feed_locator: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_sbi_instagram_posts: Duomenys: 0.28MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_sbi_sources: Duomenys: 0.00MB + Indeksas: 0.01MB + Variklis MyISAM
    wp_smush_dir_images: Duomenys: 0.44MB + Indeksas: 0.19MB + Variklis MyISAM
    wp_sumo_reward_encashing_submitted_data: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_sumo_reward_send_point_submitted_data: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_termmeta: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis MyISAM
    wp_terms: Duomenys: 0.00MB + Indeksas: 0.01MB + Variklis MyISAM
    wp_term_relationships: Duomenys: 0.01MB + Indeksas: 0.02MB + Variklis MyISAM
    wp_term_taxonomy: Duomenys: 0.00MB + Indeksas: 0.01MB + Variklis MyISAM
    wp_ulp_campaigns: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_ulp_campaign_items: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_ulp_layers: Duomenys: 0.21MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_ulp_popups: Duomenys: 0.06MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_ulp_subscribers: Duomenys: 3.14MB + Indeksas: 0.06MB + Variklis MyISAM
    wp_ulp_targets: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_ulp_webfonts: Duomenys: 0.05MB + Indeksas: 0.01MB + Variklis MyISAM
    wp_usermeta: Duomenys: 32.81MB + Indeksas: 14.87MB + Variklis MyISAM
    wp_users: Duomenys: 1.51MB + Indeksas: 1.09MB + Variklis MyISAM
    wp_wcpdf_invoice_number: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_wc_admin_notes: Duomenys: 0.04MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_wc_admin_note_actions: Duomenys: 0.02MB + Indeksas: 0.01MB + Variklis MyISAM
    wp_wc_category_lookup: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_wc_customer_lookup: Duomenys: 1.40MB + Indeksas: 0.83MB + Variklis MyISAM
    wp_wc_download_log: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_wc_order_coupon_lookup: Duomenys: 0.37MB + Indeksas: 0.64MB + Variklis MyISAM
    wp_wc_order_product_lookup: Duomenys: 6.13MB + Indeksas: 5.10MB + Variklis MyISAM
    wp_wc_order_stats: Duomenys: 2.04MB + Indeksas: 1.10MB + Variklis MyISAM
    wp_wc_order_tax_lookup: Duomenys: 1.18MB + Indeksas: 1.27MB + Variklis MyISAM
    wp_wc_product_attributes_lookup: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_wc_product_download_directories: Duomenys: 0.00MB + Indeksas: 0.01MB + Variklis MyISAM
    wp_wc_product_meta_lookup: Duomenys: 0.01MB + Indeksas: 0.03MB + Variklis MyISAM
    wp_wc_rate_limits: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_wc_reserved_stock: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
    wp_wc_tax_rate_classes: Duomenys: 0.00MB + Indeksas: 0.01MB + Variklis MyISAM
    wp_wc_webhooks: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
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    ### Post Type Counts ###

    attachment: 748
    br_labels: 2
    br_notice: 1
    br_suggestion: 1
    customize_changeset: 2
    cwginstocknotifier: 123
    fgf_master_log: 4567
    fgf_rules: 13
    gfw_report: 1
    hurrytimer_countdown: 3
    log_emails_log: 2909
    nav_menu_item: 22
    nf_sub: 705
    page: 38
    pagesections: 11
    post: 33
    product: 103
    product_variation: 48
    revision: 622
    rnoc_order_coupon: 1731
    shop_coupon: 4492
    shop_order: 45865
    sl-insta-account: 1
    sl-insta-feed: 1
    sl-insta-media: 168
    vc_grid_item: 2
    wpcode: 3

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (69) ###

    WPBruiser: prid?jo Mihai Chelaru – 3.1.43
    Pixel Manager for WooCommerce: prid?jo SweetCode – 1.22.1
    Template Library and Redux Framework: prid?jo Extendify – 4.3.19
    Advanced Local Pickup for WooCommerce: prid?jo zorem – 1.4.1
    WooCommerce Advanced Product Labels: prid?jo BeRocket – 1.2.3.8
    Advanced Woo Search: prid?jo ILLID – 2.63
    AJAX Thumbnail Rebuild: prid?jo junkcoder
    ristoniinemets – 1.13

    Akismet Anti-Spam: prid?jo Automattic – 5.0.1
    Amount Left for Free Shipping for WooCommerce: prid?jo WPFactory – 2.2.2
    B1.lt for WooCommerce: prid?jo B1.lt – 2.2.44
    Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: prid?jo codewoogeek – 3.0
    Classic Editor (Klasikinis redaktorius): prid?jo WordPress programuotojai – 1.6.2
    Classic Widgets: prid?jo WordPress Contributors – 0.3
    CookieYes | GDPR Cookie Consent: prid?jo CookieYes – 3.0.0
    Definitely allow mobile zooming: prid?jo Kybernetik Services – 1.6.0
    Kopijavimas: prid?jo mndpsingh287 – 4.4.9
    Pagesections by Develoved: prid?jo develoved – 1.1.7
    Typekit for Redux Framework: prid?jo develoved – 2.0.1
    UX Shop Extensions by Develoved: prid?jo develoved – 1.2.5
    UX Shop Shortcodes by Develoved: prid?jo develoved – 1.2.7
    Edit Author Slug: prid?jo Brandon Allen – 1.8.4
    Conversios.io – Google Analytics and Google Shopping plugin for WooCommerce: prid?jo Conversios – 4.9.4
    Extendify: prid?jo Extendify – 0.10.2
    Facebook for WooCommerce: prid?jo Facebook – 2.6.27
    Free Gifts for WooCommerce: prid?jo FantasticPlugins – 8.2
    Hide Categories Or Products On Shop Page: prid?jo Kaushik Nakrani – 1.0.3
    HurryTimer: prid?jo Nabil Lemsieh – 2.7.2
    Imagify: prid?jo Imagify – Optimize Images & Convert WebP – 2.0
    WPCode – Insert Headers, Footers, and Code Snippets: prid?jo WPCode – 2.0.2
    Smash Balloon Instagram Feed: prid?jo Smash Balloon – 6.0.7
    WPBakery Page Builder: prid?jo Michael M – WPBakery.com – 5.6
    Loco Translate: prid?jo Tim Whitlock – 2.6.2
    Log Emails: prid?jo WebAware – 1.4.0
    Login Logo: prid?jo Mark Jaquith – 0.10.2
    Meks Smart Social Widget: prid?jo Meks – 1.6
    Montonio for WooCommerce: prid?jo Montonio – 4.2.1
    MultiParcels Pristatymas WooCommerce: prid?jo MultiParcels – 1.14.12
    Ninja Forms: prid?jo Saturday Drive – 3.6.14
    Notibar – WordPress Notification Bar: prid?jo Ninja Team – 2.0
    Omnisend for Woocommerce: prid?jo Omnisend – 1.10.2
    One User Avatar: prid?jo One Designs – 2.3.9
    OPAY – Woocommerce: prid?jo OPAY – 1.3.4
    Order Export & Order Import for WooCommerce: prid?jo WebToffee – 2.2.7
    Perfmatters: prid?jo forgemedia – 1.8.1
    Product Import Export for WooCommerce: prid?jo WebToffee – 2.2.4
    Regenerate Thumbnails: prid?jo Alex Mills (Viper007Bond) – 3.1.5
    Reveal IDs: prid?jo Oliver Schl?be – 1.5.4
    YYDevelopment – Tag Manager – Header, Body And Footer: prid?jo YYDevelopment – 3.0.0
    Advanced Editor Tools (previously TinyMCE Advanced): prid?jo Automattic – 5.6.0
    Variation Swatches for WooCommerce: prid?jo Woosuite – 2.1.6
    WooCommerce Smart COD: prid?jo woosmartcod.com – 1.6.1
    WooCommerce VENIPAK pristatymo modulis: prid?jo ShopUp – 1.17.2
    WooCommerce Weight Based Shipping: prid?jo weightbasedshipping.com – 5.3.24
    Checkout Field Editor for WooCommerce: prid?jo ThemeHigh – 1.7.2
    Woo Discount Rules: prid?jo Flycart – 2.4.5
    Shipping Method Display Style for WooCommerce: prid?jo theDotstore – 3.7.5
    TT Extra Fee Option for WooCommerce: prid?jo Terry Tsang – 1.1.0
    WooCommerce PDF Invoices & Packing Slips: prid?jo WP Overnight – 3.2.0
    WooCommerce TM Extra Product Options: prid?jo themeComplete – 5.1
    WooCommerce: prid?jo Automattic – 7.0.0
    Wordfence Security: prid?jo Wordfence – 7.7.1
    Yoast SEO: prid?jo Team Yoast – 19.8
    WP Mail SMTP: prid?jo WPForms – 3.5.2
    WP Rocket: prid?jo WP Media – 3.12.1.1
    Custom Product Tabs for WooCommerce: prid?jo YIKES
    Inc. – 1.7.9

    YITH WooCommerce Bulk Product Editing: prid?jo YITH – 1.2.27
    YITH WooCommerce Customer History Premium: prid?jo YITH – 1.12.0
    YITH WooCommerce Dynamic Pricing and Discounts: prid?jo YITH – 1.4.8
    YITH WooCommerce Points and Rewards Premium: prid?jo YITH – 2.4.0

    ### Inactive Plugins (3) ###

    PixelYourSite: prid?jo PixelYourSite – 9.2.0
    Slider Revolution: prid?jo ThemePunch – 5.4.8
    WooCommerce PDF Invoice: prid?jo RightPress – 3.2.1

    ### Dropin Plugins (1) ###

    advanced-cache.php: advanced-cache.php

    ### Settings ###

    API Enabled: ?
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: ,
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: –

    ### WC Pages ###

    Parduotuv?s baz?: #4 – /parduotuve/
    Krep?elis: #5 – /krepselis/
    Apmok?jimas: #6 – /apmokejimas/
    Paskyra: #7 – /paskyra/
    Pirkimo taisykl?s ir s?lygos: ? Puslapis nenustatytas

    ### Theme ###

    Name: UX Shop Child
    Version: 1.0
    Author URL: https://themes.develoved.com
    Child Theme: ?
    Parent Theme Name: UX Shop
    Parent Theme Version: 2.5.3
    Parent Theme Author URL: https://iodsgn.com
    WooCommerce Support: ?

    ### Templates ###

    Overrides: ux-shop-child/woocommerce/emails/customer-completed-order.php: versija 3.5.0 yra pasenusi. Naudojama versija yra 3.7.0
    ux-shop-child/woocommerce/emails/customer-on-hold-order.php
    ux-shop-child/woocommerce/emails/customer-processing-order.php
    ux-shop-child/woocommerce/emails/customer-reset-password.php
    ux-shop/woocommerce/global/quantity-input.php
    ux-shop/woocommerce/global/sidebar.php
    ux-shop/woocommerce/global/wrapper-end.php
    ux-shop/woocommerce/global/wrapper-start.php
    ux-shop/woocommerce/loop/add-to-cart.php
    ux-shop/woocommerce/loop/loop-start.php
    ux-shop-child/woocommerce/loop/rating.php: versija – yra pasenusi. Naudojama versija yra 3.6.0
    ux-shop/woocommerce/notices/error.php
    ux-shop/woocommerce/notices/notice.php
    ux-shop/woocommerce/notices/success.php
    ux-shop/woocommerce/single-product/product-image.php
    ux-shop/woocommerce/single-product/product-thumbnails.php

    Outdated Templates: ?

    Su?inokite kaip atnaujinti pasenusius ?ablonus

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page

    Disabled Features: minified-js
    new-product-management-experience
    settings

    Daily Cron: ? Next scheduled: 2022-10-15 14:59:55 +03:00
    Options: ?
    Notes: 101
    Onboarding: completed

    ### Action Scheduler ###

    Complete: 16?075
    Oldest: 2022-10-02 09:00:02 +0000
    Newest: 2022-10-15 11:12:29 +0000

    Failed: 4
    Oldest: 2022-09-28 07:30:46 +0000
    Newest: 2022-10-15 10:51:29 +0000

    Pending: 5
    Oldest: 2022-10-15 11:14:23 +0000
    Newest: 2022-10-17 11:26:52 +0000

    ### Status report information ###

    Generated at: 2022-10-15 14:12:38 +03:00
    `

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi there @aidasgv ??

    Hello, after update from 6.6.0 version to 7.0.0, reviews is missing from Comments and Products –> Reviews. I made database update already. They are visible in frontend, but not in admin menu.

    Thanks for reaching out about this! I understand that upon updating WooCommerce, from version 6.6.0 to version 7.0.0 you stopped being able to see product reviews in the backend, while you are still able to see them in the front end.

    Upon trying on a test site of mine, with only the WooCommerce plugin installed and activated, on WordPress 6.0.2, I was not able to reproduce this issue.

    Could you please temporarily deactivate all plugins except WooCommerce? You can do this manually or use a plugin to help (see below for tools), then try to reproduce the problem again.

    If the problem is resolved, it’s a plugin conflict.

    To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    Tools to help with troubleshooting

    Meks Quick Plugin Disabler will remember what plugins you had active when you switch it back on.

    You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

    I hope that helps; please let us know how that goes!

    Thread Starter Exon

    (@aidasgv)

    Dear Pepe,

    Thank you for the solution, but sadly it doesn’t help. All plugins were disabled, cache cleared and page reloaded, but there is no place I can find published and unpublished reviews.

    Do you have any idea, what else I can try?

    Currently only one solution worked – downgrade WooCommerce to 6.6.0, but it’s not good for security and plugin compatibility reasons.

    Thread Starter Exon

    (@aidasgv)

    Ok, I found that, this is theme conflict… But it’s very hard to replace a theme. Could be there is any workaround?

    Hello,

    It is good to know you have found what is causing the issue, my recommendation is to contact the theme support, they will be able to provide you with more information. Of course, if there are any questions after that, let us know.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘All reviews missing after update in admin menu’ is closed to new replies.