Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi,

    If Google Calendar imported repeating events as expected, then it is possible that there is a issue on Apple calendar, or this is how their import feature works. It would be best to contact their support.

    Thanks,
    Ben

    Thread Starter shawnrosspeters

    (@shawnrosspeters)

    Ok, come on now Benjamin. iOS devices account for 52% of all mobile systems in the United States and at least 42% worldwide. If we factor in the percentage of Apple desktop users then you’re looking at a low-ball average of 40% of your potential user-base. I think if the events don’t export to a user-base of that size then you should look into it for the plugin.

    Can you confirm that you are able to subscribe to a feed using Apple Calendar on either your iOS device or a Mac computer? If it works for you then you’re right, it might be a problem with the end-user’s setup or import settings. Otherwise, it’s a problem with the plugin. I’ve already tried on a Macbook, iPad, iPhone as I keep extra iOS devices around for testing and it doesn’t work.

    Can you please review and advise? Thanks!

    I’ve escalated the issue to our development team. Will update you once I have more information. Your patience is appreciated.

    Thanks,
    Ben

    Thread Starter shawnrosspeters

    (@shawnrosspeters)

    Awesome, thanks for the update Ben. If it doesn’t work for you either on Apple calendar then I’m definitely stuck. I hope it’s a relatively simple fix for you guys. I know fixing bugs is never as much fun as building out new features.

    I’ll be around whenever you guys figure something out. ??

    Thanks!

    No problem, I’ll get back to you as soon as I have more information.

    Thread Starter shawnrosspeters

    (@shawnrosspeters)

    Hi Benjamin. It’s been a month and I was wondering if there’s any progress on this issue? Thanks.

    Thread Starter shawnrosspeters

    (@shawnrosspeters)

    Hi Team!

    I figured this out, sorta. It seems only Apple Calendar feed has this issue but it ties into the Repeating event feature. If you add a repeating event and choose “Custom” for the recurrence pattern then the Apple feed doesn’t output/accept all events. It only takes the events until the end of the current month for when you subscribe to the feed. I’ve no idea if this is caused by Apple Calendar app, the feed generated by the plugin or a combination.

    I can confirm that if you set the recurrence pattern to “Daily, Weekly, Monthly, Yearly” that the repeating events do work for the feed. I also confirmed that if you have certain events you want to exclude that you can use the “Exclude…” option and the feed is still accurate. There does seem to be a cache of some kind so if an existing event is changed you will have to flush your site/hosting cache, wait a couple minutes and then you can refresh your Apple Calendar app.

    I guess there’s just a bug with the “Custom” recurrence option for Apple Calendar feeds.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘All repeating events aren't imported for Apple Calendar’ is closed to new replies.