• Resolved amirzizov

    (@amirzizov)


    I used your plugin and I really liked it, but I had to restore a backup because of a problem with the site, unfortunately all the records were deleted,
    Also, several weeks’ worth of work was lost
    Unable to back up all records?
    Is there a solution to what happened to me?
    Thanks in advance

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author wpdirectorykit

    (@listingthemes)

    Hi,

    What you can do now? Please check with hosting provider, usually cpanel related hosting have server rewind feature and can restore server to few days ago before this happened.

    Why this happen? We have feature in plugin settings to remove all plugin data so maybe you accidentally use that, or maybe some third parity plugin caused this.

    Backup, usually if you using some even cheap hosting providers there is rewind feature options on server by default, or you can use some third parity plugin for backup, there are many like wp all in one migration or similar.

    If issue persists, please also contact us via contact form on our website to check in detail.

    Let me know if this helps?

    You are welcome!

    Thread Starter amirzizov

    (@amirzizov)

    I also tried through the server, the backup goes through but without the lists and without the search form, everything is simply deleted after restoration.
    Tried several third party plugins all the same.
    I reinstalled everything, added several lists and made a backup to check again, after the restore everything was deleted again, I note that I have regular daily backups and also two weeks back does not work.

    Plugin Author wpdirectorykit

    (@listingthemes)

    Hi,

    Did you try this?

    Please check with hosting provider, usually cpanel related hosting have server rewind feature and can restore server to few days ago before this happened.

    Sounds like you backup is not fully made, not sure which plugin you using for backup or how you doing, please contact us via contact form on our website to check in detail, maybe we can detect trouble.

    wp all in one migration is tested and works fine.

    You are welcome!

    Plugin Author wpdirectorykit

    (@listingthemes)

    long time no respond, so if some issue persists contact us here, we will always do our best to help you: https://wpdirectorykit.com/contact.html

Viewing 4 replies - 1 through 4 (of 4 total)
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