All Ratings have 0/5

  • Multi Rating v4.2.3

    All of my Rating have no real values. I dont know which Update cause this.
    If I want edit a Rating -> No Rating exist.
    If I look in the database, so i can find my entries.

    If I do a rating, I can′t see stars to make my choise for the rating.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author dpowney

    (@dpowney)

    Hi there,

    Can you try and clear your ratings cache in the plugin tools (under Multi Rating menu)?

    Thanks,
    Daniel

    Thread Starter designer0916

    (@designer0916)

    Hi Daniel,
    Done now, but the same situation.
    If I export my rating from the database (Multi Rating Tools), i have the following entries in the csv file:

    Entry Id,” Entry Date”,” Post Id”,” Post Title”,” Score Rating Result”,” Adjusted Score Rating Result”,” Total Max Option Value”,” Percentage Rating Result”,” Adjusted Percentage Rating Result”,” Star Rating Result”,” Adjusted Star Rating Result”,” User Id”
    …
    42,” 2016-04-25 17:47:05″,” 652″,” Kundenbewertungen”,” 0″,” 0″,” 0″,” 0″,” 0″,” 0″,” 0″,” 0″
    43,” 2016-06-21 21:39:42″,” 652″,” Kundenbewertungen”,” 0″,” 0″,” 0″,” 0″,” 0″,” 0″,” 0″,” 0″
    44,” 2016-10-05 20:40:00″,” 652″,” Kundenbewertungen”,” 0″,” 0″,” 0″,” 0″,” 0″,” 0″,” 0″,” 1″
    45,” 2016-10-06 17:23:34″,” 652″,” Kundenbewertungen”,” 0″,” 0″,” 0″,” 0″,” 0″,” 0″,” 0″,” 1″

    But the real values are in the table wor_01_mr_rating_item_entry_value (I have 2 rating_item_id’s):
    rating_item_entry_value_id rating_item_entry_id rating_item_id value
    83 42 1 5
    84 42 2 5
    85 43 1 5
    86 43 2 5
    So I can see, with a rating from 2016-06-21 it fine. 2 Rating from 2016-10-xx failed.

    I have do a Update from WP4.5.2 to 4.6.1 and the update of your plugin bevor 2 days.
    I have install the plugin Cookie Notice Version 1.2.36.1 at 2016-07-16. But disable the plugin have no influence.

    Thanks J?rg

    Thread Starter designer0916

    (@designer0916)

    Any Ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
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