All products not working

Hi @carlosgumiel.

> Hi, I have a page where I show “all products” whith Woocommerce block “All Products” since I updated to current version “All Product” block is not working.

That is odd. What does the page look like now? Can you post a link to it?

Could you also post a screenshot of what the page looks like from the back end? If you don’t already have a screenshot service installed, here are a few options:

* https://snipboard.io
* https://skitch.com/
* https://getcloudapp.com/
* https://awesomescreenshot.com/
There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/

Thanks!

In my page editor I get this, instead of the All products block: https://snipboard.io/vOUyxH.jpg

It is a Wodpress Multisite.

Thank you

Thanks for the screenshot @carlosgumiel. Can you post your system status report? You can find that by going to WooCommerce > Status in your dashboard, then clicking “Get system report,” then “Copy for support.”

Also, do you see any fatal errors in your fatal error logs that match up to when this problem started? To check, go to WooCommerce > Status > Logs in your dashboard, open the dropdown by the “View” button, and look for any logs with “fatal-errors” in the name and an appropriate date. If so, could you copy the contents of the log into pastebin.com, click “Create new paste,” and then share the link so that we could take a look?

I can’t do it because I came back to the previous version, my WordPress is based in this “all Products” block. The error in my frontpage is.

Error to charge content. “Error: Cannot read property ‘call’ of undefined. Where the All products block should be.

If it could help: have Yith catalog activated, I don’t need to show my price on my products.

Thanks a lot.

Hi @carlosgumiel.

I can’t do it because I came back to the previous version, my WordPress is based in this “all Products” block. The error in my frontpage is.

You mean you rolled back to a previous version of WordPress, or a previous version of something else? What did you roll back, and what were the versions before and after the rollback?

This is most likely a code conflict of some sort. You can use the Health Check and Troubleshooting plugin to test this. The “troubleshooting mode” of this plugin will allow you to simulate how your site would look and behave with plugins disabled and a default theme without actually changing the site.

These are the steps you should take:

1. Back up your site. Many hosting providers offer a way to do this, and there are plugins such as WP Database Backup that offer this functionality if backing up your database through your host is not an option.
2. Update all your plugins and your theme to their latest versions and see if the problem fixes itself.
3. Turn on Troubleshooting Mode in the Health Check plugin by going to Tools > Site Health > Troubleshooting and clicking “Enable Troubleshooting Mode.” Then, while in Troubleshooting Mode:
4. Make sure your theme is set to Twenty Twenty.
5. Make sure all plugins are deactivated, and then activate WooCommerce.
6. Repeat the action that is causing the problem.

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which one is causing the problem, reactivate them one by one, testing after each, until you find the one causing conflict.

We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!