All products disapproved

  • Resolved TC

    (@chopperstwisted)


    1 year, 1 month ago

    Overall I like this plugin, but at least a handful of times this year it will somehow cause all items to be disapproved. This happened to me about 4-6 weeks ago and again yesterday. I have another site set up without this plugin and we run our feeds to the merchant center without issues. It also has the same products and data. This plugin has to be the reason it’s happening. I have dealt with google about this in the past and they were no help in determining why this happens.

    Missing availability date is one thing I am seeing and possibly why this issue is shown, “Missing shipping information”. By default it appears there is nothing entered in this field and I do not see an option to set a storewide default for availability date.

    The next issue I am seeing that’s widespread is “Limited performance due to missing identifiers [gtin, mpn, brand]” and this should only apply to items that have these available. Google states that if a GTIN is unavailable to use the brand name and MPN which are both set but it appears that the MPN is not being transmitted in the feed.

    • This topic was modified 1 year, 1 month ago by TC.
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  • Hi there @chopperstwisted ??

    Welcome to WooCommerce Support. I’d be happy to help you with this.

    Missing availability date is one thing I am seeing and possibly why this issue is shown, “Missing shipping information”. By default it appears there is nothing entered in this field and I do not see an option to set a storewide default for availability date.

    Feel free to check out the related documentation, linked here, regarding this.

    The next issue I am seeing that’s widespread is “Limited performance due to missing identifiers [gtin, mpn, brand]” and this should only apply to items that have these available. Google states that if a GTIN is unavailable to use the brand name and MPN which are both set but it appears that the MPN is not being transmitted in the feed.

    You can find the answer to this issue, linked here.

    I trust that points you in the right direction, but if you have more questions, let us know.

    We’re happy to help.

Viewing 1 replies (of 1 total)
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