“All Posts” and “Add New” subtabs missing from “Posts” tab in wp-admin

  • Resolved Sinasohn

    (@sinasohn)


    6 years, 10 months ago

    I am working on a new WordPress website and have been setting up pages thus far. Tonight I went to add a post and discovered that the “All Posts” and “Add New” options are missing for posts.

    When I mouse over the “Posts” open on the left side of the screen, it pops up the subtab but the only options are “Categories” and “Tags”. Clicking on “Posts” takes me to “Categories”.

    There is one post out there, the “Hello World” post that comes with a new installation. It does show up on the home page.

    Here’s what I’ve tried thus far:

    I deactivated all my plugins (I only had 4) to see if one of them might be causing the problem. That didn’t help. I logged out and logged back in and that didn’t help. I tried another browser and found the same problem. I switched to the default 2017 theme and that didn’t make a difference. I’ve also reinstalled WP 4.9.2 and that didn’t fix it.

    Charitable (Fund raising plugin)
    Code Snippets (Have a snippet to add additional fields to the Charitable forms)
    Ninja Forms
    Waiting (Countdown timer widget)

    I checked other wordpress installations I manage and none of them have the same problem. I am hoping someone can suggest a fix…

Viewing 11 replies - 1 through 11 (of 11 total)
  • Moderator t-p

    (@t-p)

    Troubleshooting with your browser: Your browser can help you identify JavaScript issues or conflicts and this article can assist you in doing that diagnosis. This could help identify Visual Editor issues as well.

    Thread Starter Sinasohn

    (@sinasohn)

    Sadly, Script_Debug didn’t help much…

    This was the only error that came up:

    jquery-migrate.js?ver=1.4.1:23 JQMIGRATE: Migrate is installed with logging active, version 1.4.1

    And it still didn’t work. It’s happening in both Firefox and Chrome.

    Thanks for helping!

    Moderator t-p

    (@t-p)

    Try adding this to your active theme’s wp-config.php file above the /* That’s all, stop editing! Happy blogging. */ line so it looks like this: define('CONCATENATE_SCRIPTS', false);

    Thread Starter Sinasohn

    (@sinasohn)

    Just to be clear, when you say “your active theme’s wp-config.php file”, that’s the one that’s in the same directory as the wp-admin, wp-content, and wp-includes directories, right? Not in a theme=specific subdirectory?

    If so, setting CONCATENATE_SCRIPTS to false seems to have no effect; the problem still persists.

    Thanks!

    • This reply was modified 6 years, 10 months ago by Sinasohn.
    Thread Starter Sinasohn

    (@sinasohn)

    Some more info: I looked at another wordpress site I run and saw that the URL for the All Posts screen was …/wp-admin/edit.php, so I put that on the domain I’m having trouble with and got the message:

    Sorry, you are not allowed to access this page.

    The same was true for …/wp-admin/post-new.php.

    I looked at the files edit.php and post-new.php and the permissions look correct (755) and I didn’t see that message in edit.php. I did a grep and found it in my-sites.php which is checking:

    if ( ! current_user_can(‘read’) )

    I’m not sure where that would be set; I’ll keep digging.

    Thanks!

    Thread Starter Sinasohn

    (@sinasohn)

    I found the problem… I had been testing the site, including the donation form. Apparently, when I did that, one of the plugins (charitable, probably) changed my user’s role to add “donor” which prevented me from working with posts. I set my role to be “administrator” only and now it seems to work.

    Thanks for the help!

    Moderator t-p

    (@t-p)

    Glad to know it ??

    Hey there, I have this exact issue. But nothing above is solving it. Were you, by any chance, using a plugin called Wordable? My menu items disappeared immediately after activating it.

    Thanks.

    Moderator t-p

    (@t-p)

    Side note to @timwindsor,
    If the troubleshooting already posted made no difference for you, then, as per the Forum Welcome, please post your own topic. A lot more people will see your post this way. That way you stand a good chance of getting the assistance you want.

    Thread Starter Sinasohn

    (@sinasohn)

    I was not using Wordable. It was a donation plugin (charitable). Based on my experience, I would suggest signing in with a different user (create one if necessary) and see if the problem persists. Check the roles and permissions of the users affected. Also, does the problem persist after deactivating Wordable?

    Hi, thanks for the followup.

    After some digging, it was indeed an issue with roles permissions that was triggered by an update of the plugin PublishPress. Once I realized what was going on, the fix was fairly simple — just turn on all perms for the admin user (which, oddly, were not all on by default with the plugin update).

    • This reply was modified 6 years, 7 months ago by timwindsor.
Viewing 11 replies - 1 through 11 (of 11 total)
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