All permissions set to 755 but still getting media upload error message

Hi nbeemsigne21,

It’s not necessarily the permissions you need to worry about.

You need to ensure that your webserver (usually apache) can write to $DOCROOT/wp-content/*

Setting the permissions to 777 would fix this but opens a security black hole.

I’d recommend changing the group ownership to apache.

This should fix your issue

thanks for your response..how would i change the group ownership to apache? I’m very new and don’t really know what that means.

I tried a few things to solve the problem:
1. Deactivated all my plugins and it still didn’t work.
2. I purchased this theme and was using it yesterday and was able to upload images but half way through the day I couldn’t upload anymore. I tried changing my theme and uploading an image and it works. So have concluded it is a theme issue.
3. I deleted the purchased theme and reinstalled it, still doesn’t allow me to upload.

I purchased this theme and want to use it so how can I fix this?

also note, it says error and i can’t see it in my media library. My whole media library shows blank, but it when i refresh my website i can see the image I tried to upload…

You can either login via SSH and run the chown command

chown ftpuser:apache /path/to/install

Or you can do this by rightclicking on the files via FTP.

If you’re still unsure contact your webhost and ask them to do it for you!

Cheers