All pages not found except home

Hello,

My client reported an issue on his website: all the page (except for the homepage) give a “not found error”.

I have (re)saved the permalinks, delete the .htaccess file and replaced it with a new one, updated WP, my theme and all the plugins but the problem remains.

I tried to troubleshoot by disabling all the plugins and using a default theme = same error.

Please find the site info below:

` wp-core

version: 6.7.1
site_language: fr_FR
user_language: en_US
timezone: Europe/Brussels
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 5
dotorg_communication: true wp-paths-sizes

wordpress_path: /home/hairfaceeb/www
wordpress_size: 113,67 Mo (119190509 bytes)
uploads_path: /home/hairfaceeb/www/wp-content/uploads
uploads_size: 147,47 Mo (154635933 bytes)
themes_path: /home/hairfaceeb/www/wp-content/themes
themes_size: 38,02 Mo (39867341 bytes)
plugins_path: /home/hairfaceeb/www/wp-content/plugins
plugins_size: 115,61 Mo (121229770 bytes)
fonts_path: /home/hairfaceeb/www/wp-content/uploads/fonts
fonts_size: directory not found
database_size: 199,58 Mo (209272832 bytes)
total_size: 614,35 Mo (644196385 bytes) wp-active-theme

name: YOOtheme (yootheme)
version: 4.3.13 (latest version: 4.4.18)
author: YOOtheme
author_website: https://yootheme.com
parent_theme: none
theme_features: core-block-patterns, post-thumbnails, automatic-feed-links, title-tag, html5, post-formats, woocommerce, wc-product-gallery-slider, wc-product-gallery-zoom, wc-product-gallery-lightbox, widgetkit-noconflict, uikit3, widgets, menus
theme_path: /home/hairfaceeb/www/wp-content/themes/yootheme
auto_update: Disabled wp-themes-inactive (1)

Twenty Twenty-Five: version: 1.0, author: the WordPress team, Auto-updates disabled wp-mu-plugins (1)

Health Check Troubleshooting Mode: author: (undefined), version: 1.9.2 wp-plugins-active (20)

Akismet Anti-spam: Spam Protection: version: 5.3.5, author: Automattic - Anti-spam Team, Auto-updates disabled
Classic Editor: version: 1.6.7, author: WordPress Contributors, Auto-updates disabled
Google Analytics for WordPress by MonsterInsights: version: 9.2.4, author: MonsterInsights, Auto-updates disabled
Health Check & Troubleshooting: version: 1.7.1, author: The www.remarpro.com community, Auto-updates disabled
Hustle: version: 7.8.6, author: WPMU DEV, Auto-updates disabled
JP Mega Menu Builder: version: 1.7, author: Claes Norin, Auto-updates disabled
Menu Management Enhancer: version: 1.2, author: Chris Mavricos, SevenSpark, Auto-updates disabled
Polylang for WooCommerce: version: 1.7.1, author: WP SYNTEX, Auto-updates disabled
Polylang Pro: version: 3.2.7, author: WP SYNTEX, Auto-updates disabled
Really Simple Security: version: 9.1.4, author: Really Simple Security, Auto-updates disabled
reCaptcha by BestWebSoft: version: 1.78, author: BestWebSoft, Auto-updates disabled
Redirection: version: 5.5.1, author: John Godley, Auto-updates disabled
Widgetkit: version: 3.1.27, author: YOOtheme (latest version: 3.1.29), Auto-updates disabled
WooCommerce: version: 9.5.1, author: Automattic, Auto-updates disabled
WooCommerce Stripe Gateway: version: 9.0.0, author: Stripe, Auto-updates disabled
WPCode Lite: version: 2.2.4.1, author: WPCode, Auto-updates disabled
WP Downgrade | Specific Core Version: version: 1.2.6, author: Reisetiger, Auto-updates disabled
Yoast Duplicate Post: version: 4.5, author: Enrico Battocchi & Team Yoast, Auto-updates disabled
Yoast SEO: version: 24.1, author: Team Yoast, Auto-updates disabled
Yoast SEO: WooCommerce: version: 15.3, author: Team Yoast, Auto-updates disabled wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1690
imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 130M
upload_max_filesize: 128M
max_effective_size: 128 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 63 GB
imagick::RESOURCETYPE_DISK: 1.844674407371E+19
imagick::RESOURCETYPE_FILE: 768
imagick::RESOURCETYPE_MAP: 63 GB
imagick::RESOURCETYPE_MEMORY: 31 GB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 1.844674407371E+19
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.27 wp-server

server_architecture: Linux 5.15.80-ovh-vps-grsec-zfs-classid x86_64
httpd_software: Apache
php_version: 7.4.33 64bit
php_sapi: fpm-fcgi
max_input_variables: 16000
time_limit: 165
memory_limit: 512M
max_input_time: -1
upload_max_filesize: 128M
php_post_max_size: 130M
curl_version: 7.64.0 OpenSSL/1.1.1n
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
current: 2024-12-23T12:37:02+00:00
utc-time: Monday, 23-Dec-24 12:37:02 UTC
server-time: 2024-12-23T13:37:00+01:00 wp-database

extension: mysqli
server_version: 8.0.39-30
client_version: mysqlnd 7.4.33
max_allowed_packet: 33554432
max_connections: 151 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/hairfaceeb/www/wp-content
WP_PLUGIN_DIR: /home/hairfaceeb/www/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: false
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: not writable
mu-plugins: writable pll_options

browser: 0
rewrite: 1
hide_default: 1
force_lang: 1
redirect_lang: 0
media_support: 0
sync: 0
post_types: 0
taxonomies: 0
domains: 0
version: 3.3.1
default_lang: fr
navbar: fr => 143 | en => 147 | nl => 162
header: fr => 0 | en => 0 | nl => 0
toolbar-left: fr => 0 | en => 0 | nl => 0
toolbar-right: fr => 0 | en => 0 | nl => 0
mobile: fr => 144 | en => 156 | nl => 166
block-menu: fr => 0
previous_version: 3.3
media-duplicate: undefined pll_language_fr

term_id: 7
name: Fran?ais
slug: fr
term_group: 1
term_taxonomy_id: 7
count: 116
tl_term_id: 8
tl_term_taxonomy_id: 8
tl_count: 7
locale: fr_FR
is_rtl: 0
w3c: fr-FR
facebook: fr_FR
home_url: https://hair-face-clinic.be/
search_url: https://hair-face-clinic.be/
mo_id: 776
page_on_front: 11
page_for_posts: 0
flag_code: fr
flag_url: https://hair-face-clinic.be/wp-content/plugins/polylang-pro/vendor/wpsyntex/polylang/flags/fr.png
custom_flag_url: 0
fallbacks: 0 pll_language_en

term_id: 4
name: English
slug: en
term_group: 2
term_taxonomy_id: 4
count: 114
tl_term_id: 5
tl_term_taxonomy_id: 5
tl_count: 3
locale: en_US
is_rtl: 0
w3c: en-US
facebook: en_US
home_url: https://hair-face-clinic.be/en/home/
search_url: https://hair-face-clinic.be/en/
mo_id: 775
page_on_front: 777
page_for_posts: 0
flag_code: us
flag_url: https://hair-face-clinic.be/wp-content/plugins/polylang-pro/vendor/wpsyntex/polylang/flags/us.png
custom_flag_url: 0
fallbacks: 0 pll_language_nl

term_id: 45
name: Nederlands
slug: nl
term_group: 3
term_taxonomy_id: 45
count: 113
tl_term_id: 46
tl_term_taxonomy_id: 46
tl_count: 3
locale: nl_NL
is_rtl: 0
w3c: nl-NL
facebook: nl_NL
home_url: https://hair-face-clinic.be/nl/beginpagina/
search_url: https://hair-face-clinic.be/nl/
mo_id: 1058
page_on_front: 1059
page_for_posts: 0
flag_code: nl
flag_url: https://hair-face-clinic.be/wp-content/plugins/polylang-pro/vendor/wpsyntex/polylang/flags/nl.png
custom_flag_url: 0
fallbacks: 0 pll_warnings

post-no-lang: wp_navigation => 7194
term-no-lang: product_cat => 93
wpml:
wordpress-seo: /home/hairfaceeb/www/wp-content/plugins/wordpress-seo/wpml-config.xml polylang-wc

My account: 0 - Page not set

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