All orders failing

  • Since yesterday afternoon all of my orders are failing..the original error message I was receiving was:

    XL NMI Gateway for WooCommerce Frontend Payment Failed (Error Processing Transaction. Please contact customer service.)

    I reverted back to version 2.02 to see if it was the latest update that was effecting my site. Since I’ve activated that version all of the orders are still failing and now I’m seeing a different error message:

    XL NMI Gateway for WooCommerce Frontend Payment Failed (The cc payment type [Visa] and/or currency [USD] is not accepted REFID:1160523000) Order status changed from Pending payment to Failed.

    We’ve tested our NMI merchant accounts and they are working fine so it seems to be something specific to this plugin. Do you have any idea of why this is occurring or a solution for this issue as we need to get it resolved asap.

    Thank you!

    • This topic was modified 3 years, 2 months ago by pureprimaldev.
  • The topic ‘All orders failing’ is closed to new replies.