All of the tabs are missing

  • Resolved harrywismand

    (@harrywismand)


    4 years, 4 months ago

    We are using you’re plugin for the tabs of products on our website.

    Bu currently the tabs are all gone. I think it could have be after a update?

    All of the tabs are missing but they’re still in the mysql database of the website.

    do you know how that could be and can you help me fix this problem?

    Kind reagrds,

    Harry

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hi Harry,

    Can you please send us a link to one of your products so we can take a look?
    Have there been any updates to your site’s theme?

    Thank you.
    -Tracy

    Thread Starter harrywismand

    (@harrywismand)

    Dear Tracy,

    Example page: https://zorg.abena.nl/product/abri-flex/

    We had every product filled with about 5 tabs, those are now missing.

    (FYI: I already emailed you directly)

    there have been no updates to the theme (Default Elementor theme: Hello)

    Kind regards.

    Thread Starter harrywismand

    (@harrywismand)

    FYI:

    I already tried the following:
    – Disabled all other plugins (except woocommerce + your plugin)
    – roll-back to older version of woocommerce + and your plugin

    The only thing that i;ve noticed is that the language is changed in the interface to the dutch language of your plugin in our website. For the rest no changes.

    the content is still in the database file in the tabe “wp_postmeta” nad some other tables.

    Update: I manually added the content to the product. But all the other products do not have any tabs.

    • This reply was modified 4 years, 4 months ago by harrywismand.
    • This reply was modified 4 years, 4 months ago by harrywismand.

    Hey @harrywismand,

    Please use our contact form to get in touch with me over email https://yikesplugins.com/about/contact/. I’d like to get a closer look at this and make sure you don’t have to update all your products!

    Cheers,
    Freddie

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    I’m closing this ticket because we’re moving the conversation.

    Thank you.
    -Tracy

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘All of the tabs are missing’ is closed to new replies.