All of the sudden Role based prices showing up on frontend without user login

Hi there,

It isn’t typical behavior, so there’s no advice we can give you right away. If you could share more screenshots of the plugin’s settings page, product pricing rules, view from a non-logged user account and from an account with special pricing rules set, that would be great. We can also recommend temporarily deactivating the plugins, which you may have recently installed to see if anything affects the pricing, clean server cache check if you use the latest version of the plugin. In case you can’t troubleshoot on your own, you can create a ticket through “contact us” link present on the “plugins” page for WooCommerce Role Based Pricing plugin, and send us credentials there to your staging site so we could take a look.

Hi there,

Can you please let us know if this is still relevant? Otherwise, we’d need to close the ticket. Or just let us know if you created a ticket through the wp-admin panel (since we haven’t seen one).

Thanks

No please don’t close the ticket. I’m setting up a staging site so that I can take screen shots of everything today and send to you as you suggested. I’ll get back with you shortly,

Thank you Kindly,
Linda

So I actually set up a staging site and de-activated all the plugins then re-activated them and it seemed to fix the issue….I think. I’ll check everything again tomorrow to make sure all is still working. Thanks again for your response. You can close this ticket for now.

Hi Linda,

Thank you for letting us know. I’ll close ticket here, since if issue will get back again, we’d need to access your staging site to track it. So, if you find it once more on staging site, please contact us through link here in your wp-admin and send credentials to the staging site – https://prnt.sc/qPHStjxEuZIk.

Cheers!