All my feeds marked invalid on update

I was able to replicate this on my sandpit site. It appears to first occur with the 4.3.0 update. It does not occur with version 4.2.8.

I have rolled my site back to 4.2.8.

If there is a way to wrap the text around the right side of the flag that would be useful.

Thank you>

• This reply was modified 11 months, 3 weeks ago by aseannewstoday.

Hello @aecnews,

I attempted to access the website, but it seems I’m encountering an issue with access. The message states, “Sorry, you have been blocked. You are unable to access photo-journ.com.” Could you kindly provide the feed URL you are using? This information will help me investigate and assist you further.

Thank you,

Andreea

Hello Andreea,
I don’t know why that is occurring. I clicked the link and it went straight to the page. I can’t think of anything that would be blocking your IP.

I updated my sandpit site to V 4.3.2 and the same fault exists. That facing page is https://pattayawebservices.com/account2/development/myanmar-news/

You will see it is only displaying feeds from one source. On the live site it displays feeds from multiple sources.

And here is a before and after photo of the backend.

I am wondering if it has something to do with “Fixed categories feed URL sanitization issue” performed in the V 4.3.0 upgrade?

Thank you,

John

I have tested all of these links while signed out and with a VPN and they all open fine. If you still have problems please let me know your IP and I’ll white list it.

• This reply was modified 11 months, 3 weeks ago by aseannewstoday.
• This reply was modified 11 months, 3 weeks ago by aseannewstoday.
• This reply was modified 11 months, 3 weeks ago by aseannewstoday.

Hey @aecnews,

I’m currently unable to access the links provided, as indicated here: https://vertis.d.pr/i/p8Qn4Z. Can you please share the feeds you were using before they became invalid?

Best regards,

Andreea

Hello Andreea

I only block China, Russia, and Romania. I don’t run Wordfence or similar. The blocking must be Cloudflare. Unfortunately the Ray ID is clipped from the screen shot so I can’t raise a ticket with them.

These are the feeds that work quite happily up to version 4.3.0.

https://aseannewstoday.com/countries/myanmar/feed/, https://photo-journ.com/around-asean/myanmar/feed/, https://www.irrawaddy.com/feed, https://www.frontiermyanmar.net/feed/, https://www.rfa.org/english/news/burma_news/rss2.xml, https://www.aljazeera.com/xml/rss/all.xml, https://www.gnlm.com.mm/feed/, https://asiatimes.com/southeast-asia/myanmar/feed/, https://www.eastasiaforum.org/category/countries/myanmar/feed/, https://www.thechindwin.com/feed/

After clicking update in V 4.3.0 this is the result.
We found the following invalid URLs that we have removed from the list: https://%20https://photo-journ.com/around-asean/myanmar/feed/https://%20https://www.irrawaddy.com/feedhttps://%20https://www.frontiermyanmar.net/feed/https://%20https://www.rfa.org/english/news/burma_news/rss2.xmlhttps://%20https://www.aljazeera.com/xml/rss/all.xmlhttps://%20https://www.gnlm.com.mm/feed/https://%20https://asiatimes.com/southeast-asia/myanmar/feed/https://%20https://www.eastasiaforum.org/category/countries/myanmar/feed/https://%20https://www.thechindwin.com/feed/

I have gone back to my sandpit site and confirm that this occurs with all other plugins disable.

Thank you,

John

Hey @aecnews,

Thank you for sharing the sources!

I’ve attempted to import the Myanmar feed, but unfortunately, nothing happens even after updating to version 4.3.2, as illustrated in this screenshot: Link.

Could you please provide additional details or let me know if you took any specific actions when the error occurred?

Best regards,

Andreea

Thank you.

When you paste all of the feeds into categories in V 4.3 and above an they remain or only leave one source? What ahppens if you press upadate?
The only action I take is click update and it leaves just one feed.

If I create a new category and paste all of the feeds in it repeats the same error and leaves just the first item in the list, in this case https://aseannewstoday.com/countries/myanmar/feed/

I also tried pasting in the list of feeds for Malaysia and the same thing occurred after clicking update.

If I paste the feeds into a category in a lower version than V 4.3 and then update the plugin version the feeds continue to work fine. It is only after the update button is clicked that the feeds are suddenly invalidated.

This happens with all other plugins disabled across two sites, both using the same theme.

Thanks,

John

Four weeks since I replied to this. Not very happy with your support or with this being repeatedly marked as resolved.

Hello?@aecnews,

We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.

What happens next?

Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report.

Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.
If you have any additional information that may assist with prioritization or resolution, feel free to reply to this email.

We will update you via email once the issue is addressed and a fix is released. You may also check the product’s changelog for updates and fixes included in each release.

If you have any additional questions or concerns, please feel free to open another ticket. Again, we apologize for the inconvenience and thank you for your patience.