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Resolved

(@ek8099)

Hello, I have added the mouse effect and motion effects via Elementor, However, it only works on the elementor editing window and preview. In the live page, all the elements with motion effect are not working or moving at all. Meanwhile, I have tried to add an image slider which I suspect it also requires javascript to run is also unable to slide at all. And I have seen an error log as below, may I have your advice on this issue please? Thanks!

== Server Environment ==
	Operating System: Linux
	Software: Apache
	MySQL version: Source distribution v5.7.32-35
	PHP Version: 7.4.29
	PHP Memory Limit: 768M
	PHP Max Input Vars: 3000
	PHP Max Post Size: 256M
	GD Installed: Yes
	ZIP Installed: Yes
	Write Permissions: All right
	Elementor Library: Connected

== WordPress Environment ==
	Version: 5.9.3
	Site URL: https://agora.hk
	Home URL: https://agora.hk
	WP Multisite: No
	Max Upload Size: 256 MB
	Memory limit: 40M
	Max Memory limit: 768M
	Permalink Structure: /%postname%/
	Language: en-US
	Timezone: 0
	Debug Mode: Inactive

== Theme ==
	Name: TheGem Elementor Child
	Version: 1.0
	Author: Codex Themes.
	Child Theme: Yes
	Parent Theme Name: TheGem (Elementor)
	Parent Theme Version: 5.4.1
	Parent Theme Author: Codex Themes.

== Active Plugins ==
	Contact Form 7
		Version: 5.5.6
		Author: Takayuki Miyoshi

	Elementor
		Version: 3.6.5
		Author: Elementor.com

	Slider Revolution
		Version: 6.5.16
		Author: ThemePunch

	TheGem Blocks (for Elementor)
		Version: 1.1.1
		Author: Codex Themes

	TheGem Demo Import (for Elementor)
		Version: 5.3.3
		Author: Codex Themes

	TheGem Theme Elements (for Elementor)
		Version: 5.4.1
		Author: Codex Themes

	Wordpress Page Widgets
		Version: 3.9
		Author: CodeAndMore

== Elementor Experiments ==
	Optimized DOM Output: Inactive
	Improved Asset Loading: Active by default
	Improved CSS Loading: Active by default
	Inline Font Icons: Inactive by default
	Accessibility Improvements: Active by default
	Import Export Template Kit: Active by default
	Additional Custom Breakpoints: Active by default
	Hide native WordPress widgets from search results: Active by default
	: Inactive by default
	Flexbox Container: Inactive by default
	Landing Pages: Active by default
	Color Sampler: Active by default
	Favorite Widgets: Active by default
	Admin Top Bar: Active by default

== Log ==
	
PHP: showing 3 of 3PHP: 2022-02-18 18:36:42 [notice X 18][/home/customer/www/agora.hk/public_html/wp-content/plugins/elementor/core/app/modules/import-export/module.php::87] Trying to get property 'label' of non-object [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-05-11 02:34:49 [notice X 5][/home/customer/www/agora.hk/public_html/wp-content/plugins/elementor/includes/managers/image.php::87] Trying to access array offset on value of type bool [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-05-17 04:35:53 [notice X 1][/home/customer/www/agora.hk/public_html/wp-content/plugins/elementor/core/experiments/experiments-reporter.php::89] Undefined index: title [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]

Log: showing 19 of 192022-02-23 06:21:21 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor',
  'from' => '3.4.3',
  'to' => '3.5.5',
)]
2022-02-23 07:07:35 [info] elementor::elementor_updater Started 
2022-02-23 07:07:35 [info] Elementor/Upgrades - _on_each_version Start  
2022-02-23 07:07:35 [info] Elementor/Upgrades - _on_each_version Finished 
2022-02-23 07:07:35 [info] Elementor/Upgrades - _v_3_4_8_fix_font_awesome_default_value_from_1_to_yes Start  
2022-02-23 07:07:35 [info] Elementor/Upgrades - _v_3_4_8_fix_font_awesome_default_value_from_1_to_yes Finished 
2022-02-23 07:07:35 [info] Elementor/Upgrades - _v_3_5_0_remove_old_elementor_scheme Start  
2022-02-23 07:07:35 [info] Elementor/Upgrades - _v_3_5_0_remove_old_elementor_scheme Finished 
2022-02-23 07:07:35 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.4.3',
  'to' => '3.5.5',
)]
2022-04-29 07:49:41 [info] elementor::elementor_updater Started 
2022-04-29 07:49:41 [info] Elementor/Upgrades - _on_each_version Start  
2022-04-29 07:49:41 [info] Elementor/Upgrades - _on_each_version Finished 
2022-04-29 07:49:41 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.5.5',
  'to' => '3.6.4',
)]
2022-04-29 07:49:41 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor',
  'from' => '3.5.5',
  'to' => '3.6.4',
)]
2022-05-17 04:24:42 [info] elementor::elementor_updater Started 
2022-05-17 04:24:42 [info] Elementor/Upgrades - _on_each_version Start  
2022-05-17 04:24:42 [info] Elementor/Upgrades - _on_each_version Finished 
2022-05-17 04:24:42 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.6.4',
  'to' => '3.6.5',
)]
2022-05-17 04:24:43 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor',
  'from' => '3.6.4',
  'to' => '3.6.5',
)]

JS: showing 5 of 5JS: 2022-05-09 16:21:11 [error X 2][https://agora.hk/wp-content/plugins/thegem-elements-elementor/inc/elementor/widgets/interactions/assets/js/interactions.js:149:19] Cannot read properties of undefined (reading \'destroy\') 
JS: 2022-05-09 16:49:28 [error X 15][https://agora.hk/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.6.4:2:515479] Cannot read properties of null (reading \'getBoundingClientRect\') 
JS: 2022-05-10 03:56:03 [error X 4][https://agora.hk/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.6.4:2:476929] Cannot read properties of null (reading \'config\') 
JS: 2022-05-16 07:26:45 [error X 2][https://agora.hk/wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=3.6.4:2:5069] Cannot read properties of undefined (reading \'attributes\') 
JS: 2022-05-17 03:17:26 [error X 1][https://agora.hk/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5.e1:24:19952] View (cid: \"view102827\") has already been destroyed and cannot be used. 

== Elementor - Compatibility Tag ==
	
	TheGem Blocks (for Elementor): Incompatible
	TheGem Demo Import (for Elementor): Incompatible
	TheGem Theme Elements (for Elementor): Incompatible

This topic was modified 2 years, 9 months ago by ek8099.
This topic was modified 2 years, 9 months ago by ek8099.

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Elementor Team
(@lianakap)

2 years, 9 months ago

Hi,

To troubleshoot the issue try this guideline:

Regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard. (Make sure to back up your site).

Go to Elementor > Settings on your WordPress dashboard.
Click the Advanced tab and then switch the CSS print method to Internal embedding.

Clear all cache: your browser’s cache, other plugins’ cache, server cache (if possible).

If the issue persists, deactivate all plugins apart from Elementor. If this helps, reactivate them one by one to find the culprit.

If it didn’t help, switch your theme (temporarily) to a default WordPress theme such as Twenty Sixteen and see if it makes any difference.

From your WordPress dashboard, navigate to Elementor > Settings > Experiments. Change all of the experiments to Inactive. Click Save Changes.

Viewing 1 replies (of 1 total)

The topic ‘All motion effects or elements related to Javascript are not working’ is closed to new replies.

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