All map categories gone

  • Resolved attebauwz

    (@attebauwz)


    2 years, 2 months ago

    All my mapped categories have lost their data and my products are now gone from all linked channels. How can this even happen?

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  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @attebauwz,

    This is not the expected behavior of our plugin. Thanks for raising a support ticket with us. Our team has checked the issue on your site and It’s not reproducible. Right now the support team is looking into different scenarios to recreate the issue and to debug the root cause.`Further communications will be done through the support ticket.

    Plugin Author ELEXtensions

    (@elextensions)

    Hello @attebauwz,

    Marking this thread as resolved as the issue is fixed on your live site.

Viewing 2 replies - 1 through 2 (of 2 total)
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