All links broken with filter gallery

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author A WP Life

    (@awordpresslife)

    Thanks for contacting us.

    You are a premium user so please contact us on our official site because WordPress does not allow us to give premium support here.

    You can use the help desk ticket system by just login into your account – https://awplife.com/account/member

    Or you can also submit a contact query to our site – https://awplife.com/contact

    Thanks

    Thread Starter Philipp from NeckarByte

    (@neckarbyte)

    So before you close this (like the others) I’d like to answer it myself: There is a solution but we won’t get it without paying.

    Even though we got Premium with “Lifetime Updates” that miraculously does not mean “working Lifetime Updates”, so we’re stuck with a non-working version of this plugin because of an update. And – as others had this problem as well – the only way to fix this, is to pay you for the solution for a problem, that you created.

    I guess we don’t have another option than paying you for your mistakes, but that’s just not how you get along with paying customers.

    Plugin Author A WP Life

    (@awordpresslife)

    1. For the premium plugin, we give plugin and updates for a lifetime and only one-year plugin support from our support team.

    2. You can download updates any time you want but if you will ask for support after one year you need to extend support as per our company policy., and if you don’t want any support then you don’t need to extend the support license.

    3. We are not creating any problems for our customers as you can see you were using a plugin for the past 3 years and you did not face any problems.

    Thanks

    • This reply was modified 2 years, 7 months ago by A WP Life.
Viewing 3 replies - 1 through 3 (of 3 total)
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