All items show out of stock on facebook

Hi there,

Thank you for reaching out!

I would suggest triggering the manual sync for the products by following this documentation here, and then checking if this shows the updated catalog on Facebook.

Also, in order for us to get a better understanding of your site setup, could you please share a copy of your website’s System Status Report?

You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Looking forward to your response!

Best,

### WordPress Environment ###

WordPress address (URL): https://www.tolivershandmade.com
Site address (URL): https://www.tolivershandmade.com
WC Version: 6.3.1
REST API Version: ? 6.3.1
WC Blocks Version: ? 6.9.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.2.1
Log Directory Writable: ?
WP Version: 5.9.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.28
PHP Post Max Size: 8 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 10.3.34-MariaDB-cll-lve
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.3.1
WC Database Prefix: wp46_
Total Database Size: 34.26MB
Database Data Size: 23.62MB
Database Index Size: 10.64MB
wp46_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp46_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp46_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp46_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp46_woocommerce_order_itemmeta: Data: 0.16MB + Index: 0.16MB + Engine InnoDB
wp46_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp46_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp46_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp46_bwf_funnels: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp46_bwf_wc_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp46_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp46_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp46_erp_acct_chart_of_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_currency_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_expenses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_expense_checks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp46_erp_acct_financial_years: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_invoices: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_invoice_account_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_invoice_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_invoice_details_tax: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp46_erp_acct_ledger_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_ledger_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp46_erp_acct_pay_bill_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_pay_purchase: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_pay_purchase_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_people_account_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_people_trn: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_people_trn_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp46_erp_acct_product_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_product_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_product_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_purchase: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_purchase_account_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_purchase_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_purchase_details_tax: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_synced_taxes: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp46_erp_acct_taxes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_tax_agencies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_tax_agency_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_tax_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_tax_cat_agency: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_tax_pay: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_transfer_voucher: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_trn_status_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_acct_voucher_no: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_audit_log: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp46_erp_company_locations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp46_erp_crm_activities_task: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_erp_crm_contact_group: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_crm_contact_subscriber: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp46_erp_crm_customer_activities: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp46_erp_crm_customer_companies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_erp_crm_save_email_replies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_crm_save_search: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_holidays_indv: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_hr_announcement: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp46_erp_hr_dependents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp46_erp_hr_depts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_hr_designations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_hr_education: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp46_erp_hr_employees: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp46_erp_hr_employee_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_erp_hr_employee_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_hr_employee_performance: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp46_erp_hr_financial_years: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp46_erp_hr_holiday: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_hr_leaves: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_erp_hr_leaves_unpaid: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp46_erp_hr_leave_approval_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_erp_hr_leave_encashment_requests: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp46_erp_hr_leave_entitlements: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp46_erp_hr_leave_policies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_erp_hr_leave_policies_segregation: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp46_erp_hr_leave_requests: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp46_erp_hr_leave_request_details: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp46_erp_hr_work_exp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp46_erp_peoplemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_erp_peoples: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp46_erp_people_types: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp46_erp_people_type_relations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_erp_user_leaves: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_gdpr_cc_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp46_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp46_zbs_tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_zbs_tags_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_zbs_tax_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_zbs_temphash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_zbs_tracking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_zbs_transactions: Data: 0.02MB + Index: 0.14MB + Engine InnoDB

### Post Type Counts ###

attachment: 244
cookielawinfo: 6
customize_changeset: 1
custom_css: 8
e-landing-page: 1
elementor_library: 2
feedback: 33
giftcard: 4
library_modules: 1
lws-wre-event: 4
lws-wre-pool: 1
lws-wre-unlockable: 1
ml-slide: 13
ml-slider: 4
nav_menu_item: 31
page: 23
pickup-schedule: 1
post: 7
product: 93
product_variation: 261
revision: 58
scheduled-pickup: 1
shop_coupon: 9
shop_order: 41
shop_order_refund: 1
tbuilder_layout_part: 1
upsell_customer: 3
upsell_order: 5
upsell_product: 2
wbcr-snippets: 3
wfacp_checkout: 1
wffn_landing: 2
wffn_ty: 1
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (47) ###

Advanced Dynamic Pricing for WooCommerce: by AlgolPlus – 4.0.4
aThemes Blocks: by aThemes – 1.0.4
Blog Designer Pack: by InfornWeb – 2.3.1
Bulky - Bulk Edit Products for WooCommerce: by VillaTheme – 1.0.9
Code Snippets: by Code Snippets Pro – 2.14.3
Custom Shipping Methods for WooCommerce: by Imaginate Solutions – 1.8.0
Customizer Export/Import: by The Beaver Builder Team – 0.9.2
Envato Market: by Envato – 2.0.7
Facebook for WooCommerce: by Facebook – 2.6.12
Featured Images in RSS for Mailchimp & More: by 5 Star Plugins – 1.5.9
Gift Up!: by Gift Up! – 2.17
Google Listings and Ads: by WooCommerce – 1.11.1
Goya Core: by Everthemes – 1.0.6
Insert Headers and Footers: by WPBeginner – 1.6.0
Jetpack: by Automattic – 10.7
WPBakery Page Builder: by Michael M - WPBakery.com – 6.8.0
Kirki Customizer Framework: by David Vongries – 4.0.22
Klarna On-Site Messaging for WooCommerce: by krokedil
klarna – 1.6.2

Klarna Payments for WooCommerce: by krokedil
klarna
automattic – 2.8.1

Klaviyo: by Klaviyo
Inc. – 3.0.1

LiteSpeed Cache: by LiteSpeed Technologies – 4.5.0.1
Media Library Helper by Codexin: by Codexin Technologies – 1.0.3
Meta Box: by MetaBox.io – 5.6.1
Oliver POS - A WooCommerce Point of Sale (POS): by Oliver POS – 2.4.0.2
Product Recommendation Quiz for eCommerce: by RevenueHunt – 2.0.10
PW WooCommerce Exclude Free Shipping: by Pimwick
LLC – 1.24

Slider Revolution: by ThemePunch – 6.5.18
Rank Math SEO: by Rank Math – 1.0.84
WooCommerce Tiered Price Table: by bycrik – 2.6.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.10

WC Ajax Product Filters: by Shamim Al Mamun – 2.0.3.8
Conditional Display for Mobile by WonderPlugin: by Magic Hills Pty Ltd – 1.2
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.5.3
WPC Product Bundles for WooCommerce (Premium): by WPClever – 6.0.8
USPS Simple Shipping for Woocommerce: by dangoodman – 1.6.0
WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.8
WooCommerce Amazon Pay: by WooCommerce – 2.1.1
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8
WooCommerce Payments: by Automattic – 3.8.2
WooCommerce PayPal Payments: by WooCommerce – 1.7.0
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.14.0
WooCommerce Square: by WooCommerce – 2.9.0
WooCommerce: by Automattic – 6.3.1
WP Review Slider: by LJ Apps – 11.1
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.2

WPC Variations Radio Buttons for WooCommerce: by WPClever – 3.0.1
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.7

### Inactive Plugins (3) ###

HTML in Category Descriptions: by Arno Esterhuizen – 1.2.3
Upsell Plugin: by Jaber Marketing – 4.3.1
WPC Show Single Variations for WooCommerce: by WPClever – 2.1.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)
woosb (woosb)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #697 - /policies/

### Theme ###

Name: Goya Child Theme
Version: 1.0.6.7
Author URL: 
Child Theme: ?
Parent Theme Name: Goya
Parent Theme Version: 1.0.7.1
Parent Theme Author URL: https://themeforest.net/user/everthemess
WooCommerce Support: ?

### Templates ###

Overrides: goya/woocommerce/archive-product.php
goya/woocommerce/cart/cart-empty.php
goya/woocommerce/cart/cart-shipping.php
goya/woocommerce/cart/cart.php
goya/woocommerce/cart/mini-cart.php
goya/woocommerce/cart/shipping-calculator.php
goya/woocommerce/checkout/form-checkout.php
goya/woocommerce/checkout/form-coupon.php
goya/woocommerce/checkout/form-login.php
goya/woocommerce/checkout/review-order.php
goya/woocommerce/content-product.php
goya/woocommerce/content-single-product.php
goya/woocommerce/global/form-login.php
goya/woocommerce/global/quantity-input.php
goya/woocommerce/global/wrapper-end.php
goya/woocommerce/global/wrapper-start.php
goya/woocommerce/loop/add-to-cart.php
goya/woocommerce/loop/loop-start.php
goya/woocommerce/loop/pagination.php
goya/woocommerce/myaccount/form-login.php
goya/woocommerce/myaccount/navigation.php
goya/woocommerce/order/form-tracking.php
goya/woocommerce/order/tracking.php
goya/woocommerce/product-searchform.php
goya/woocommerce/single-product/photoswipe.php
goya/woocommerce/single-product/related.php
goya/woocommerce/single-product/tabs/tabs.php
goya/woocommerce/single-product/up-sells.php
goya/woocommerce/single-product-reviews.php
goya/woocommerce/content-product_cat.php

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://www.tolivershandmade.com
Subscription Statuses: –
WooCommerce Account Connected: ? No

### Store Setup ###

Country / State: United States (US) — Indiana

### Payment Gateway Support ###

Square: products
card_types
customer_decline_messages
payment_form
authorization
charge
charge-virtual
capture_charge
refunds
voids
customer_id
tokenization
add_payment_method
token_editor

PayPal: refunds
Amazon Pay: products
refunds
subscriptions
subscription_date_changes
subscription_suspension
subscription_reactivation
subscription_cancellation
multiple_subscriptions
subscription_payment_method_change_customer
subscription_amount_changes

### Klarna Payments Request Log ###

No Klarna Payment errors: 

### Klarna Countries ###

Production Countries: US
Test Countries: No countries selected

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: US
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ?

### Square ###

Environment: Production
Tokenization Enabled: ?
Debug Mode: Off

### WooCommerce Payments ###

Version: 3.8.2
Connected to WPCOM: Yes
Blog ID: 200817337
Account ID: acct_1KF31e2H3GZLCps7

### Action Scheduler ###

Canceled: 3
Oldest: 2022-02-18 16:22:22 -0500
Newest: 2022-02-18 17:40:30 -0500

Complete: 2,067
Oldest: 2022-02-19 21:14:17 -0500
Newest: 2022-03-14 13:56:00 -0400

Failed: 36
Oldest: 2021-03-20 23:31:08 -0400
Newest: 2022-02-18 17:42:22 -0500

Pending: 7
Oldest: 2022-03-14 14:47:43 -0400
Newest: 2022-03-17 08:51:37 -0400

### Status report information ###

Generated at: 2022-03-14 14:43:26 -04:00

Hi there,

Thanks for getting back to us.

Did you trigger the manual sync for the products by following this documentation here?

https://woocommerce.com/document/facebook-for-woocommerce/#catalog-syncing

Please let me know if it makes any difference?

Best,

Yes, I had done that before being instructed to. I’ve done it several times in the past as well hoping it would help but it never did.

Hi there,

If the products aren’t being updated on Facebook on your store, it could mean that something on your site is causing a conflict. By checking the System Status Report I would start by deactivating LiteSpeed Cache: by LiteSpeed Technologies and resync Facebook.

If that does not work, try the following:

I’d recommend following this guide to perform a conflict test or deleting the products on Facebook.

You can delete the products manually or using the code snippet: Delete or Reset all Facebook Products if you have several products with the issue (The snippet will remove all your products from Facebook so you can resync them)

It’s worth mentioning that if you’re using the code snippet to delete all the products, you may have to reconnect the Facebook extension to your Facebook page to ensure the products sync again.

None of the above steps worked. I deactivated LiteSpeed Cache and it didn’t help. I went through and deactivated plugins one by one and it didn’t help. I deleted all of the products and re-synced them and the issue persists.

Hi @terals2003

Let’s step back.

You said:

My items sync to Facebook, but every item shows that it is out of stock even though the inventory levels are correct in Woocommerce.

1. Can you please take the screenshot of the stock level on Facebook catalog?

2. Also please share the product URL on your store.

3. Please take the screenshot of your stock setting of that particular product on your WooCommerce.

If you don’t already have a screenshot service installed, here are a few free options:

https://snipboard.io
https://skitch.com/
https://getcloudapp.com/
https://awesomescreenshot.com/

4. When you go to WP Admin > Marketing > Facebook for WooCommerce, and click Manage connection, on the separate page, please take note of the name of the catalog connected. Is this the catalog where the affected product is out of stock located? I am asking because sometimes merchants have more than two catalog, and they overlook that they are looking at a catalog that is not synced to their WooCommerce store.

Look forward to your reply.

• This reply was modified 2 years, 8 months ago by Sol J. a11n.

1. Here are the stock levels for two products on Facebook. The Sample Gift Set is a variable product with two variations. The Peach Mojito Bath Bomb is a simple product.

https://snipboard.io/JVKrgk.jpg

2. Here are the URLs of the two products:
https://www.tolivershandmade.com/shop/gift-sets/sample-gift-set/
https://www.tolivershandmade.com/shop/bath-time/bath-bombs/peach-mojito-bath-bomb/

3. Here are the stock settings in Woocommerce for both products.

Pink Sand Beach Variation of Sample Gift Set: https://snipboard.io/l6UOZ4.jpg
Cocoa Butter Cashmere Variation of Sample Gift Set:https://snipboard.io/UwcDam.jpg
Peach Mojito Bath Bomb: https://snipboard.io/5itz6c.jpg

4. Yes, the affected catalog is the only catalog and the catalog synced to the Woocommerce store.

Hello @terals2003 ,

Thanks for the details. I do not see any particular problem with your products.

As the next step please confirm that you’ve tried these:

– Deleted the products from the Facebook catalog manually
– Deactivate all plugins except for WooCommerce & Facebook for WooCommerce
– Synced manually from wp-admin > Marketing > Facebook > Product Sync

If the products are still not showing the correct stock status. Please create a ticket mentioning this thread so that we know what we’ve already done.