all items on cart get removed when adding a new product to the cart

  • Resolved samrot

    (@samrot)


    9 months, 1 week ago

    Hi! Plugin was working fine but suddenly (maybe after last update) when users add to cart a product all previews products that were on the cart get removed and the only one remaining is the last one added. Happens in conjunction with WPC Fly Cart plugin or without it (default woocommerce cart). We are deactivating the plugin temporarily until we find a solution. Looking forward to your comments. Regards!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @samrot ,

    I checked the latest version of both plugins on our test site and live demo, the AJAX add to cart on the Fly Cart popup is working properly. You can check my video here: https://app.screencast.com/BshhyHccJ8td2

    You can also test this on our live demo: https://demo.wpclever.net/woofc/

    In order to check if this is existing within or outside our plugin on your site, you can deactivate all plugins except WooCommerce and our plugins, then check the add to cart functionality. Next, reactivate others one by one to find which is interfering with ours.

    Our live demo and test site only install WooCommerce, WPCstore theme and our WPC plugins. I can confirm that the ajax add to cart is functioning properly from my end.

    Best regards.

    Thread Starter samrot

    (@samrot)

    Hi! Thank your for your response.

    I found out right after starting this topic that the conflict seems to be with the WPC Buy Now button plugin so I started a thread on the support page of that plugin.

    I will mark this one as resolved, sorry for the confusion and thank you again for your amazing support.

    Best.

Viewing 2 replies - 1 through 2 (of 2 total)
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