all import doesn’t see all rows in file

  • Resolved AlexGen

    (@alexgen)


    4 years, 8 months ago

    Please help me solve the problem

    there are 189,000 products in the csv import file, but when this file is loaded into the import, only 171,000 are visible

    https://prnt.sc/tlomrj

    if you delete some of the columns in the file, then it starts to see all the products

    What hosting restrictions might be the reason for this?
    Or some other reason?

    thanks in advance

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP All Import

    (@wpallimport)

    Hi @alexgen,

    What hosting restrictions might be the reason for this? Or some other reason?

    There was a bug in version 2.9.3 of libxml that could cause this. If your server is running that, ask your web host to update it to the latest version and it should fix it.

    Alternatively, you could try enabling Stream Reader to see if that fixes it: https://d.pr/i/8XyAX.

    Let me know how it goes.

    Plugin Author WP All Import

    (@wpallimport)

    Hi @alexgen,

    I’m marking this as resolved since we haven’t heard back in a while. Feel free to follow up here if you still have questions.

    Anyone else, please open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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