All images are zero bytes

Hi @joydipkar73 ,

From the screenshot you’ve provided, I can see that your Google bucket storage is not public.

We suspect that it would be the key reason behind your syncing problems.

Also, If you turn off the “Serve Media Files” option from the Media Storage to Cloud Settings, you should be able to see the image thumbnails.

Let me know if this resolves your issues.

Thank you.

No, the problem persists.
When WP-stateless were active the setting was to serve everything fully from cloud.
That time images were ok in storage.
But after I synced the images using your plugin, they have been overwritten to zero bytes files as it assumed that images to be synced are there in media library already!! But actually they were not!! Therefore based on the above assumption, your plugin is creating a new file with the same name as in media library listing but after that finding the image does not exists, it closes the file and saves. When it should have aborted.

Is the above a right explanation?

• This reply was modified 4 years, 1 month ago by joydipkar73.

Hi,

Can you email us the Media Storage to Cloud plugin error log?

Thank you.

Hi @joydipkar73 ,

We haven’t heard anything from you in a while.

However, we have released an update recently, you can update the plugin and check whether the issue still persists.

Let us know if you’re still facing the issue.

Thank You.

Hi @joydipkar73 ,

Since we haven’t heard anything from you in a while, we’re now closing this thread.

You’re always welcome to open another thread if you face any more issues with our plugin.

Thanks.