All Google Analytics traffic marked as ‘Direct’

Hi,

please provide the report number , you can get it in toolbox -> report -> click “send to LiteSpeed”

Best regards,

Hi,

Alright – report numbers are CXPZIYXM + IMXBXYQE for two separate websites with the same issue.

Br,

You will need to exclude your GA code to make it being fired on Guest Mode pages before it is redirected to the non GM pages.

Hello Hai. I have the same issue as signofgrey can you please be more explicit about where should those modifications be made?

Hi,

I’ve tried different things on 3 separate websites. They run on the same server but have different sets of plugins and custom WP themes. The common factor LS Cache.

We load GA via GTM and I’ve added analytics.js + gtm.js to be excluded from Guest Mode JS optimization.

Still experience the same issue. What worked is disabling Guest Mode completely, but we don’t want to do that for obvious reasons (it’s very good when it works).

Any ideas?

@hailite or @qtwrk I guess you haven’t seen this topic since it was once resolved. But we still experience issues.

Hi,

We know our Guest Mode isn’t fully compatible with Google Analytics yet. While the total picture of the analysis data stays intact, the ratio between the organic and the direct traffic may become distorted. Currently, the only way to minimize the impact is by adding the Google JS to the “Guest Mode JS Excludes” list under [7] Tuning of LiteSpeed Cache Page Optimization. The strings to add are:

gtag/js
gtm.js
analytics.js
window.dataLayer

Regards.

@tenkstars alright, thanks for a swift response. I’m adding these and hope for some mitigation of the problem.

Are there any ETA of when you might fix this problem? For us it’s quite a huge issue since we work with SEO – we must be able to discern traffic sources :- /.

i am having the same problem. I did the steps you said exactly, but it was not solved.

@dgngns It didn’t solve our problems either. I think the only solutions is to disable guest mode.
We left guest mode on however and just accepted that our data is broken. Hope they fix this ASAP.

@signofgrey We need to raise this issue more. This way we can get their attention.

Sure. Not sure this will ring any alarms on their side though. But we could try asking @qtwrk if this is something in the dev-que, or no ETA on this?

I am also facing the same issue. Without guest mode, google mobile page score reduced to half.

And with guest mode and optimization all your organic traffic shown as direct. So this plugin is complete waste of time.

@agf2 IMO the plugin was really good even before the guest mode feature if you set it up correctly – we were still att 90+/90+ mobile/desktop at least (often 95+/100). But with guest mode we reach 100/100 for all pages.. which is of course nice.

Just hoping they can fix this issue asap.

@signofgrey still using litespeed cache or is there any better alternative for openlitespeed server?