All good until you want to cancel your pro version subscription

  • At least 10 steps… A totally shame. You can’t cancel if you don’t say something good about them. Really? Geez

Viewing 1 replies (of 1 total)
  • Plugin Support Kenneth Macharia

    (@kmacharia)

    Hi @ropages,

    Thank you for taking the time to share your feedback with our team! I completely understand your frustration with our cancellation process and I’m sorry that you found it longer than expected.

    We very much value all insights and feedback, especially things we need to improve and this is one of the reasons that made you find the cancellation process longer. As you noted, on each step, we are trying to gather feedback and suggest possible solutions for any problems that you might have encountered in an effort to show you that we are committed to giving you the best value for your WPForms license. We are also happy to cancel your subscription in case you get stuck and reach out to us.

    If you don’t mind, would you mind sharing more details about any questions that you got stuck on? We’re committed to making cancellation as easy as possible, and your insights will help us improve.

    Thank you again!

Viewing 1 replies (of 1 total)
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