All fields are missing on checkout page

  • Resolved julietta2801

    (@julietta2801)


    3 years, 5 months ago

    There is a conflict between Funnel Builder and The Gem theme (last version 5.1.2.1 Elementor). There is absolutely nothing on Funnel Builder Checkout page when The Gem theme is activated, though fields are there for sure (seen in Elementor Builder).

    Just don’t know how to fix it except for downgrading the theme.

    Hope you can check it.

Viewing 1 replies (of 1 total)
  • Plugin Author FunnelKit

    (@amans2k)

    Hi @julietta2801

    Thanks for notifying us. We can look into it but we don’t have the theme.

    Kindly create a support ticket here https://buildwoofunnels.com/support
    And share the theme zip and a video showing the error or the real site details so that we can quickly check and resolve the issue.

    Closing this here. But do create a support ticket on the provided link.

    Thanks!

Viewing 1 replies (of 1 total)
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