All events disappeared

  • Resolved tobyh5

    (@tobyh5)


    8 years ago

    Hi.

    I have a couple hundred events in my Timley event calendar and I updated the wordpress to the latest version and now all the events have vanished from the dashboard.

    I do have a local version installed with all the data intact though.

    I have been into my cpanel to check the database and we still have wp_ai1ec_events, wp_ai1ec_event_category_meta and wp_ai1ec_event_instances intact.

    • This topic was modified 8 years ago by tobyh5.
Viewing 4 replies - 1 through 4 (of 4 total)
  • abseilon

    (@abseilon)

    This happened to me, too. I’ve tried pretty much everything at this point, short of setting my PC on fire, to fix it.
    Anyone have some insight?

    mononaeastside

    (@mononaeastside)

    It happened to me too after the WordPress update. For me, it was a conflict between another plugin and the calendar. I went through one by one, turning off (or deactivating) each plug in to find the culprit. I decided it was a plug in I could live without so having it turned off solved the problem.

    Thread Starter tobyh5

    (@tobyh5)

    Ok guys, with no help from timely I have fixed it myself.

    I had the local version installed and the database backed up perfectly as said. On close inspection and comparison on the two databases I noticed wp_posts on the live database was a lower number than the working local one. The difference was the number of events I had inputted.

    So quite simply I needed to import the backup database into my cpanel through my web host.

    I am not overly techie but managed it so would suggest googling that for instructions. Hopefully you have an upto date database back up.

    Hi @tobyh5,

    Apologies for the delay in responding to your inquiry. We’ve updated the calendar and have issued several bug fixes with the newest releases for our WordPress Core Plugin, as well as our hosted calendar versions.

    If you are still experiencing difficulty or for faster assistance, please login to your Timely account and click on the “Get Help” link. You may also reply to this ticket, or open a new ticket.

Viewing 4 replies - 1 through 4 (of 4 total)
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