All elements remain active or enabled

  • Resolved alainmelsens

    (@alainmelsens)


    2 years ago

    Hello,
    All elements remain active or enabled all the time. I only need 1 or 2 elements and I can’t change this. However, if I turn off or I disabled all elements or only certain ones and save them, I get the message that everything has been saved. But this is not the case.
    What can be the reason for that?
    I am now testing only via a localhost environment. I cannot share a URL.
    Thanks in advance.
    Best regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @alainmelsens,

    We apologize in advance for the inconvenience.

    Previously this issue was caused by a faulty frontend check, but actually the element has been disabled.

    Today we have updated the plugin and a fix for this issue was included. You can try updating the plugin and looking at it again.

    Thank you

    Best Regards

    Thread Starter alainmelsens

    (@alainmelsens)

    Hello,
    Now I can set elements enabled or disabled from the Jeg Elementor Kit admin menu, but in Elementor panel itself they all stay enabled anyway.
    This does not yet give any effect via Elementor itself.
    You’re almost there…
    Best Regards.

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @alainmelsens,

    Thanks for the report!

    We’ve looked at it and fixed it. We will include the fix in the next update.

    Since we haven’t decided when the next update will be, maybe you need a quick fix. For that, you can replace the file ../wp-content/plugins/jeg-elementor-kit/class/elements/class-element.php with the file in the link below.

    File: https://drive.google.com/file/d/1Z3yiPzejY2Br1okb_c2VnpkTbHjyB2ex/view?usp=share_link

    If you do that, don’t forget to back up your data first in case anything goes wrong.

    We hope this helps.

    Best Regards

    Thread Starter alainmelsens

    (@alainmelsens)

    Hello Fauzan,
    YES!!!
    It’s working fine now!
    Thanks for your fast and great support.
    This ticket may be closed.
    Thanks again! ??

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    You’re welcome @alainmelsens,

    We are very happy to hear that ??

    Don’t forget to give us a review if you like it ??#cheers

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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