All downloads report file access denied

  • Resolved sdxdavek

    (@sdxdavek)


    2 years, 4 months ago

    Unsure when error appeared, after reading other threads on this page I tried downgrading to 4.6.4 to no affect. Now back on latest 4.7.53.

    Install Details:
    OS: Windows Server
    HTTP Server: Apache 2
    WordPress Version: 5.5.11
    PHP Version: 7.3.11
    Download Monitor Version: 4.7.53

    All Downloads, which were previously working report the following error. (WP-Debugging Enabled)

    Access denied to this file Go to homepage →
 This message was triggered by WordPress Core.

Call stack:

wp_die()
shared/content/plugins/download-monitor/src/DownloadHandler.php:427
DLM_Download_Handler->trigger()
shared/content/plugins/download-monitor/src/DownloadHandler.php:340
DLM_Download_Handler->handler()
wp-includes/class-wp-hook.php:287
do_action_ref_array('parse_request')
wp-includes/class-wp.php:388
WP->parse_request()
wp-includes/class-wp.php:745
WP->main()
wp-includes/functions.php:1285
wp()
wp-blog-header.php:16
Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @sdxdavek ,

    Could you please let me know where are you serving your files from?

    Warmly,
    Razvan

    Thread Starter sdxdavek

    (@sdxdavek)

    It fails whether I use local storage or a direct url to the wordpress media/content. (Latter works fine if bypassing download monitor) No external / third party storage is being used.

    When using local storage folder path is [site root]\wp\wp-content\uploads\ or [site root]\shared\content\uploads\dlm_uploads\

    Could you please go to dashboard > Downloads > Settings > Advanced > Miscellaneous > Other downloads path and enter there the [site root] and try again?

    Warmly,
    Razvan

    Thread Starter sdxdavek

    (@sdxdavek)

    This seems to have resolved it. Will update if I encounter any further snags.

    Sure thing, thanks for the feedback ??

    Have a wonderful day!
    Razvan

Viewing 5 replies - 1 through 5 (of 5 total)
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