• Resolved joood

    (@joood)


    I am using Dokan free version for long time to test the plugin before upgrade it

    but I faced technical issue that all pages related to dokan stop working suddenly

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @joood,

    We would like to inform you that we have not identified any issues locally regarding the banner image. Therefore, we assume that this error may be occurring due to a conflict with other plugins or themes on your site. To address this, we recommend taking your site to a minimal state and observing if the problem persists. Here are the steps you can follow:

    1. Deactivate all plugins except?Dokan Lite?and?WooCommerce.
    2. Switch to a stable theme, such as?Storefront.
    3. Clear your site cache as well as the browser cache, and then try again.

    In case the issue is resolved, it indicates that there is a conflicting plugin or theme installed on your website. To identify the responsible plugin/theme, it is recommended to carry out a thorough conflict test. You can refer to this third-party article for assistance in tracing the problematic plugin/theme. Once you have determined the conflicting plugin/theme, please reach out to the relevant support team for further assistance.

    Thanks!

    Hey @joood

    Have you tried to save the permalinks? You might have an issue with permalinks.

    Regards,

    Plugin Support Yeasin Arafat

    (@yeasinarafathridoy)

    Hi joood,

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.