Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Milos

    (@miloss84)

    Hi there,

    Thanks for contacting us and hope you are doing well and having a great day.

    To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor and Elementor Pro). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.

    Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features

    Performance features currently in the experimental stage are:

    • Element Caching – Elements caching reduces loading times by serving up a copy of an element instead of rendering it fresh every time the page is loaded. When active, Elementor will determine which elements can benefit from static loading – but you can override this.
    • Inline Font Icons?– This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance

    I am looking forward to hearing back from you soon.

    Kind regards,

    Thread Starter trungnt

    (@trungnt)

    Dear sir,

    I changed to other theme ( Hello Elementor ) and print content of page, so that issue always appear https://prnt.sc/z_GAcwxETdRM. I used this code:
    echo do_shortcode( \Elementor\Plugin::$instance->frontend->get_builder_content( page_id, true ) );

    And i deactive all featureds which you list on above but that issue still appear https://prnt.sc/sHxisdKyfF3s

    So can you please let me know how to fix it?

    Thanks alot!

    Plugin Support Elementor Team

    (@ricav)

    Hi @trungnt,

    I’ve checked the website however I cannot replicate the issue. Here’s what I can see on my end: https://app.screencast.com/swcXS0qWQU9ns

    Could you please clear your browser’s cache and try it again?

    Let me know how it goes.

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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