All content pages is blank

  • Resolved AlGala

    (@algala)


    1 year ago

    Hello,

    I am unable to see any of my content pages for the client portals. It is loading a blank, gray screen. I tried accessing this in Chrome, Firefox, and Edge, and same results every time. This is extremely concerning. What is going on?

    edit: I am unable to get my screenshot to display.

    • This topic was modified 1 year ago by AlGala.
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  • Plugin Support madalinaruzsa

    (@madalinaruzsa)

    Hi @algala,

    I have checked the plugin on a test instance and it seems that everything is working correctly, as an admin I’m able to see and edit the page. And I can also see the page as a user.

    Since this might very well be a conflict with some other code, the next recommended step is the conflict test:

    Briefly disable all other plugins and enable the default Twenty Twnety theme. If this fixes the problem, as it might, enable everything one by one, checking each time to see when the problem returns.

    NOTE: My recommendation would be to do the conflict test on a test site, not on the live site.

    Please let me know how this goes.

Viewing 1 replies (of 1 total)
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