All Comments Now Span

  • Resolved ptemple

    (@ptemple)


    6 years, 10 months ago

    On Friday, after I upgraded to the new version of anti-spam, every comment anyone made was rejected as spam (“comment is a spam’). On my site, which is an active trading site, I get comments all day long, but I require registration with wishlistmember. You must be logged in to leave a comment.

    However, no logged in member was able to leave a comment after the upgrade, and neither was I. I could leave one in the comments queue in answer to a past comment (as an administrator) but not on any page on the site as a logged in member.

    So, I’ve rolled back to 4.4 in the interim.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 16 through 26 (of 26 total)

  • Thank you both for the heads up about rolling back to an older version of the plug-in.

    @webvitalli, I’ve now had a chance to test it, unfortunately clearing all of my caches didn’t work. I cleared W3 Total Cache, all of it, and I also purged everything in Cloudflare and even deleted all cookies in Google Chrome. Same error I’m afraid, every comment I make gets marked as spam.

    I’ve now disabled the plug-in again and would welcome any further suggestions.

    Hey @bobinoz
    You can send your info with link to website via feedback form and I will try to help – https://web-profile.net/contact/

    Thanks for the reply. What info do you need? I would be a bit nervous to put in username and password details into that contact form, it’s not on a secure server.

    Maybe I can try a rollback to fix this? What would be the downside of that?

    @bobinoz There is not any real downside for a rollback except you are using older version.
    In the new version you can store blocked comments into Spam section to review them later.
    That is the biggest difference you can have comparing later and prev version.

    • This reply was modified 6 years, 9 months ago by webvitaly.

    Hi @bobinoz and @ptemple,
    I think I found an issue and fixed it in the recent version of the plugin.
    Can you try to update to the version 5.1?
    Please let me know if any issues or questions.

    Sounds promising, but no update showing in my admin panel as yet. Should I download the Development version from the archives and install that?

    Okay, the update for 5.1 has now appeared and I’ve updated, it appears to have done the trick. I’ve only tested it on one comment, but it worked fine and before it failed every time.

    So, I think you have fixed it, which is excellent, thank you. I will do more testing later today, if I have problems I’ll let you know, but I don’t think that will happen.

    Quick question while I’m here, I’m also running Akismet, do I need both? Or is that overkill? Can I deactivate Akismet do you think?

    Thanks again, Bob

    Thread Starter ptemple

    (@ptemple)

    Thought I’d weigh in on this. I uninstalled Akismet. You don’t need it. Anti-spam seems to catch everything.

    It’s late where I am so, I’m going to test 5.1 in the morning. Sounds very promising.

    • This reply was modified 6 years, 9 months ago by ptemple.
    Thread Starter ptemple

    (@ptemple)

    5.1 appears to work for me, too. Chris Pearson updated Thesis, as well, this morning, although I haven’t installed yet.

    Awesome, I am glad to hear that the issue is fixed.

    Regarding the Akismet: I think that Akismet is not necessary when you have Anti-spam plugin installed and activated on website. Anti-spam is doing its job on blocking automated spam comments pretty well.

    Thank you both for your thoughts on Akismet. I deactivated it on Friday and since then Anti Spam has worked perfectly on its own, catching about 40 to 50 (all genuine) spam comments a day and nothing spammy has got through. So I’m going to go ahead and delete Akismet from the plug-ins.

Viewing 11 replies - 16 through 26 (of 26 total)
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