All CC payments failing

  • jaredmcdowell

    (@jaredmcdowell)


    2 months ago

    All Credit Card payments are failing as of Sept 6th. The logs in WooCommerce state that there is no Name filled out. Well….you should add that to the form! The name field is now missing, if it was ever there to begin with. So now, we have to use PayPal for our customers to be able to use a credit card. The issue with this is that those payments don’t flow into Clover, thus our reporting is not correct. Your plugin hasn’t had an update in over 6 months….that’s absolutely unacceptable. I’m honestly at my wits end with Clover and am about to tell my customer to get a new system.

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  • Plugin Author cloverecommerce

    (@cloverecommerce)

    Good Afternoon Jared,

    Thank you for reaching out. We’re sorry to hear that you’re having these issues. Please reach out to us [email protected] with more details so that we can help you further with your issue.

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