• Resolved Jerry

    (@jierry)


    I have tried to backup my WordPress site close to 10 times but not even once I was able to get a successful backup. I get the following message always: The backup attempt has finished, apparently unsuccessfully. Please help!

    • This topic was modified 4 years, 10 months ago by Jerry.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the backup log?
    This can be found in the UpdraftPlus Existing Backups tab.
    Please use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter Jerry

    (@jierry)

    Thread Starter Jerry

    (@jierry)

    Hi,

    Were you able to find any solution? I tried backing up today as well but it failed again.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Apologies for the late reply.

    Pleaes can you update to latest version 1.16.25?
    Then reduce the split archive size to 25Mb. To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.

    Regards,
    Bryle

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