• Resolved freeforhi

    (@freeforhi)


    Today I bulk edit my woocommerce products, when I clicked save, the saving screen keep loading for a few minutes and returned a 500 error page, when I clicked the back button of on my browswer, A page came up stated that “Sorry, you are not allowed to access this page.”

    I tried to implemented every possible solutions I found from Google: rename (deactivate/reactivate) plugins folder, theme folder, clear browser cache, upgrade wp etc, I was lucky to be able to access the website again, HOWEVER, the TOP admin navigation bar was missing, PLUS, the left hand admin sidebar ALSO missing, there is no admin functionalities for me to do backend configurations.

    The only working solution that I have tried was rolling back to the previous backup, HOWEVER, it was not a desirable solution since the previous backup was a bit outdated, So I have to restore my site back to the current problem version.

    It’s kind of an emergency, any help would be so much appreciated.

    Thanks

    • This topic was modified 3 years, 3 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

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Viewing 12 replies - 1 through 12 (of 12 total)
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