all access for level 4

So long as your developer has worked with s2Member, and not fought against it (and assuming you are just using regular posts and pages), this should work:

In the WordPress admin pages, go to s2Member -> Restriction Options -> Post Access Restrictions. In the box headed “Posts that Require Level #4” type all. Do the same for level #4 in the section for Page Access Restrictions immediately below.

Then scroll to the bottom of the page and hit Save All Changes.

Thank you so much! I tried that and it did not work.
I believe the problem lies in the code she wrote. This is the only page she wrote code for. Can you tell me the errors or how to fix.

[ Moderator note: Code fixed, please wrap code in backticks or use the code button. ]

[s2Get constant="S2MEMBER_CURRENT_USER_DISPLAY_NAME" /]!</h2>
[s2If is_user_logged_in()]

[_s2If !current_user_can(access_s2member_ccap_class_aws_s3)]

		[__s2If current_user_is(s2member_level3)]
		You may purchase this course for $17
		[s2Member-PayPal-Button level="*" ccaps="class_aws_s3" desc="Amazon S3 Course" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="www.crcug.com" ra="17." rp="1" rt="L" rr="BN" image="default" output="button" /]
		[/__s2If]

		[__s2If current_user_is(s2member_level2)]
		You may purchase this course for $27
		[s2Member-PayPal-Button level="*" ccaps="class_aws_s3" desc="Amazon S3 Course" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="www.crcug.com" ra="27." rp="1" rt="L" rr="BN" image="default" output="button" /]
		[/__s2If]

		[__s2If current_user_is(s2member_level1)]
		You may purchase this course for $37
		[s2Member-PayPal-Button level="*" ccaps="class_aws_s3" desc="Amazon S3 Course" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="www.crcug.com" ra="37." rp="1" rt="L" rr="BN" image="default" output="button" /]
		[/__s2If]

		[__s2If current_user_is(s2member_level0)]
		You may purchase this course for $47
		[s2Member-PayPal-Button level="*" ccaps="class_aws_s3" desc="Amazon S3 Course" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="www.crcug.com" ra="47.00" rp="1" rt="L" rr="BN" image="default" output="button" /]
		[/__s2If]

	[/_s2If]

	[__s2If current_user_can(access_s2member_ccap_class_aws_s3) OR current_user_is(s2member_level4) OR current_user_can(access_s2member_level4)]
Below are links to the class videos

<a href="https://www.crcug.com/demand-amazon-s3-vid-1-3/"><span style="font-family: Calibri; font-size: 11.0pt;">On Demand – Amazon S3 – Vid 1-3</span></a>

<a href="https://www.crcug.com/demand-amazon-s3-vid-4-6/"><span style="font-family: Calibri; font-size: 11.0pt;">On Demand – Amazon S3 – Vid 4-6</span></a>

<a href="https://www.crcug.com/demand-amazon-s3-vid-7-9/"><span style="font-family: Calibri; font-size: 11.0pt;">On Demand – Amazon S3 – Vid 7-9</span></a>

<a href="https://www.crcug.com/demand-amazon-s3-vid-10-12/"><span style="font-family: Calibri; font-size: 11.0pt;">On Demand – Amazon S3 – Vid 10-12</span></a>

<a href="https://www.crcug.com/demand-amazon-s3-vid-13-15/"><span style="font-family: Calibri; font-size: 11.0pt;">On Demand – Amazon S3 – Vid 13-15</span></a>

<a href="https://www.crcug.com/demand-amazon-s3-vid-16-18/"><span style="font-family: Calibri; font-size: 11.0pt;">On Demand – Amazon S3 – Vid 16-18</span></a>

<a href="https://www.crcug.com/demand-amazon-s3-vid-19-21/"><span style="font-family: Calibri; font-size: 11.0pt;">On Demand – Amazon S3 – Vid 19-21</span></a>

<a href="https://www.crcug.com/demand-amazon-s3-vid-22-23/"><span style="font-family: Calibri; font-size: 11.0pt;">On Demand – Amazon S3 – Vid 22-23</span></a>
	[/_s2If]

[/s2If]

I am also confused about the pages and posts restrictions.
If I am understanding that correctly,
If I place the word “all” in for level 4 then level 4 is required for access to all posts and pages. Correct?
What I actually want I want is for level 4 to have free access to everything on the site. It is for the executive level. Lower levels have to pay for certain areas. Some areas are free.

I hope I am saying that correctly.

Sorry for the confusion. You are right that if you place the word all there, it will make posts and pages accessible only to those at level 4.

What was bothering me is that, by default, level 4 should have access to all content that is restricted to any level up to and including level 4. So you shouldn’t need to do anything to grant access to level 4 users: it should happen as a matter of course.

What I thought your developer had probably done was remove the capability of level 4 members to access content at levels 1 to 3. The fact that adding all to the places I suggested still did not grant access to level 4 members suggests that that is not the problem (or, at least, is not all the problem).

So we need to dig a little deeper. The code you have posted will only affect that post or page. It doesn’t affect anything else. (And, in fact, all levels should have access to that page; it’s just that they will all, however, see different text there.)

So three questions for you:

1. What other content do you have, and is all of it inaccessible to members at level 4?

2. When you go to an inaccessible post or page in the WP back-end, what level restriction is set there?

3. It is possible that your developer has added other code, or a capabilities plugin. Are you able to identify the code or plugin?

I’m looking right now at all the things you mentioned above and will get them here asap. I really appreciate the help. The page does have a custom capability on it. When I add the custom capability to each individual with level 4, then they can access. Is it possible that I need to add each custom capability to level 4? If so, is there a way to add the custom capability to the level and not have to add to each individual with level 4 capabilities?

1. The first developer created two separate pages for the same video. 1 is for people that paid to view the video and the other is for members with a level 3 access.
Here is that code, and here is the page https://www.crcug.com/live-class-replays/

<!-- LinkedIn Basics by Teddy Burriss REPLAY PAID PAGE https://www.crcug.com/paid-video-replay-linkedin-basics-teddy-burriss/ -->
<h3>Video Replay: LinkedIn Basics</h3>
<p>Presented by Teddy Burriss</p>
[s2If is_user_logged_in()]
    [_s2If current_user_can(access_s2member_level1)]
    [php]$vid_date = strtotime("20150122");[/php]
    [php]$reg_date = s2member_paid_registration_time ("level1");[/php]
    [php]if ($reg_date <= $vid_date) { echo "<p style='text-align: center'>You Are A Paid Member With Free Access To View This Recording<a href='https://www.crcug.com/paid-video-replay-linkedin-basics-teddy-burriss/?mycheck=check'><img src='https://diymarketplace.net/wp-content/uploads/AccessNow.jpg' /></a></p>"; } else if (current_user_can("access_s2member_ccap_vid13")) { echo "<p style='text-align: center'>You Have Paid For Access To This Archived Recording<a href='https://www.crcug.com/paid-video-replay-linkedin-basics-teddy-burriss/?mycheck=check'><img src='https://diymarketplace.net/wp-content/uploads/AccessNow.jpg' /></a></p>"; } else { echo "<p style='text-align: center;'>Access To This Archived Recording Requires Additional Payment</p>";[/php]    <div align="center">
    [s2Member-PayPal-Button level="*" ccaps="vid13" desc="Access To Video Replay - LinkedIn Basics by Teddy Burriss" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="www.crcug.com" ra="5.00" rp="1" rt="L" rr="BN" image="https://diymarketplace.net/wp-content/uploads/5PayNow.jpg" output="button" /]    </div>    [php] }[/php]    [/_s2If]    [_s2If current_user_cannot(access_s2member_level1)]    [php]if (current_user_can("access_s2member_ccap_vid13")) { echo "<p style='text-align: center'>You Have Paid For Access To This Archived Recording<a href='https://www.crcug.com/paid-video-replay-linkedin-basics-teddy-burriss/?mycheck=check'><img src='https://diymarketplace.net/wp-content/uploads/AccessNow.jpg' /></a></p>"; } else { echo "<p style='text-align: center;'>Access To This Archived Recording Requires Additional Payment</p>";[/php]
    <div align="center">    [s2Member-PayPal-Button level="*" ccaps="vid13" desc="Access To Video Replay - LinkedIn Bascis by Teddy Burriss" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="www.crcug.com" ra="5.00" rp="1" rt="L" rr="BN" image="https://diymarketplace.net/wp-content/uploads/5PayNow.jpg" output="button" /]    </div>    [php] }[/php]
    [/_s2If][/s2If][s2If !is_user_logged_in()]
<div style='text-align: center'>
Your Non-Member Price For Live Class Replays Is $9.00
[s2Member-PayPal-Button sp="1" ids="5354" exp="168" desc="7 Day Paid Access To Video Replay - LinkedIn Basics by Teddy Burriss" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="www.crcug.com" ra="9.00" image="https://diymarketplace.net/wp-content/uploads/9PayNow.jpg" output="button" /]
(Already A Member? Login <a href="/wp-admin/">HERE</a> First.)
</div>
[/s2If]

If a member is level 0, or 1, they see a price for the video. If a member is level 3, they see a access now button. We were not using level 3 or 4 at that time. So now if a level 4 logs in they see a price of $5 for the video instead of access now.

The next developer created the code I placed here earlier.

Either page does not give access to level 4 unless in level 4 each individual has the a custom capability.

2. – There are no pages that have a level set higher than 1

3. Yes I have identified a plugin put in by the first developer. He has titled it “parameters” with this description A plugin to allow parameters to be passed in the URL and recognized by WordPress

2.

Obviously, I can’t see your site, but it seems your developer(s) have used a mixture of levels and capabilities. At least this explains why my previous suggestion didn’t work.

I think there is a simple fix, though. Do you have a plugin installed called Members, or Capability Manager Enhanced (or any plugin that includes the word “capabilities”)?

If not, I’d suggest installing Capability Manager Enhanced. Then go to Users -> Role Capabilities, and you should see a long list of capabilities. In the top right, select s2Member Level 4 and hit Load.

Then look down the list of capabilities until you find the one that you have been adding to your level 4 users. Check the box next to it (leave everything else alone!), then scroll to the bottom and hit Save Changes. Now all s2member Level 4 users will have this capability granted to them automatically.

Should I disable or delete the plugin installed by the first developer?

You should keep everything that the first developer did.

Should I continue to use two pages for videos like the first developer or one like the second. This has me a little confused.

The very first thing this plugin does is warn me that this will delete and or modify any previous settings. So I should go ahead? I am a little nervous

I installed Capability Manager Enhanced.I then backed up the capabilities and then restored the originals WP capabilities. I quickly discovered all that did was take away the s2 Member levels. I restored the saved capabilities and then loaded level 4 like you instructed. The list that then presents itself has checks for access to all level but no place does it list or allow for “custom capabilities”
I next deactivated the plugin the first developer put in and tried again. This didn’t work either so I reactivated it.

Is it possible for me to show you the site through zoom or some other screen share? Nothing I have used so far has worked.

Now the entire site is no longer visible except the blog. It only displays the membership page now!

I don’t think you followed my instructions as to how to use the Capability Manager Enhanced plugin. I said to go to Users -> Role Capabilities.

I think what you have done is go to Tools -> Capability Manager.

This is why you were presented with a different screen from the one I was describing. I didn’t suggest you change anything at all, except add one capability to s2Member Level 4.

Do you (or your host) have a back-up to which you can revert?

Yes reverting to the backup