Alert Plugin Missing

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  • Plugin Author WP-LiveChat

    (@wp-livechat)

    Hi solargain

    Firefox requires a browser plugin (Made by them, we dont have control over this) to be installed sometimes to be able to play the audio notification that is played when a new chat is received on the agents side. The other browsers can normally play the sound without having to install a plugin etc.

    A sound will be played when a new chat is received, but only if you are on the Live Chat tab. We are however working on improving this to play anywhere and everywhere.

    The basic version has the audio notification functionality ??

    Kind Regards,
    Jarryd

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