Albums Addon fails to install

  • Resolved enviroguy

    (@enviroguy)


    5 years, 2 months ago

    Attempting to install the Albums Ad-on plugin, though it failed to install. After selecting the Install button I receive the error “There was an error installing the ad-don. Please try again.”

    Repeated attempts fail. I have cleared Envira cahce which did not resolve the issue.

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  • Hello,

    Thanks for reaching out with your issue. When you cleared your cache in Envira> Tools, did you also hit the “Clear All Transients” and “Clear Envira Specific Options” buttons?

    If not, give that a try and let me know if it makes a difference. I’ll also note that since you have purchased the plugin, for future support queries, you should contact us through our contact form here: https://enviragallery.com/account/support/

    Thanks and have a great day!

Viewing 1 replies (of 1 total)
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