Viewing 1 replies (of 1 total)
  • Plugin Author WP-LiveChat

    (@wp-livechat)

    Hi there.

    WP Live Chat Support makes use of something called Ajax long polling (A full explanation on what this is, can be found here: https://webcooker.net/ajax-polling-requests-php-jquery/)

    Our plugin has been built with long polling functionality for a variety of reasons, namely due to its lightweight ability and high performance on your website.

    This is a better approach as the browser sends a request and the server only responds when having new data available. As a result of this, you will find that a file named either ‘ajax.php’ or ‘ajax-pro.php’ will take about 30 seconds to load. Once loaded, it will make another request, and wait another 30 seconds.

    Doing this will not hamper your website’s load speed at all, as loading that file multiple times in a short time frame would have a negative effect on your site.

    Unfortunately, when doing a website speed test on something like Pingdom, you will get a false positive about the load-speed.

Viewing 1 replies (of 1 total)
  • The topic ‘ajax-pro.php slowing site?’ is closed to new replies.