Ajax mandate preview not showing

  • Resolved Hughsp

    (@rescaes)


    3 years, 5 months ago

    Hi there!

    Thanks so much for this great plugin. It really is unique!. Everything works fine in my installation except for the loading of the mandate preview at the checkout when using Direct Debit as a gateway. I introduce the correct IBAN, BIC, etc… and then the link to preview the mandate shows up. The problem is that when I click on the link to preview the mandate, a black window opens up with just a white line. You can see screenshot here:

    https://ibb.co/Nj0pHb7

    I tried disabling all plugins (wordfence and cache optimizers included), everything seems ok with ajax as far as I know… any idea what could be going on?

    Thanks so much!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Hughsp

    (@rescaes)

    Ok so, I realized the line was the “<hr />” tag in the body text, and that the text is just color black!… See screen capture: https://ibb.co/yWk625Z

    So my question is now: how can I give some style to that mandate preview?

    Thanks for your help.

    Thread Starter Hughsp

    (@rescaes)

    Alright, alright… It seems it was all pretty simpler than what I thought at the beginning. I will leave this here in case it can help someone else…

    Finally it turned to be that the theme I’m using (Avada) was set to use a “dark” lightbox template (you can configure that in the theme’s options searching for “lightbox”). I thouhgt it would only affect images used by the theme in pages/posts… but it seems to also affect any lightbox in the site. So once you change the “aspect” of the lightbox, everything looks normal.

    Anyway, it would be cool to be able to give the mandate some independent css styling. Other than that, awesome plugin.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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