Ajax issue

Hi @visionoptika,

Thank you to reach us and love our plugin. We have tested your issue with a clean WordPress setup and seen that all the functions with Ajax are working fine.

We think the issue is because of the Barberry WordPress theme. Currently, we don’t have the theme. You can do the following two things now:

1. If you send us the link to download the Barberry WordPress theme with the child theme to test and solve.

2. Please install WP Reset plugin to reset your WordPress as a clean setup. Then install WooCommerce and our FAQs for Woocommerce Plugin and try again.

Precaution:

Please create a snapshot of your current setup with the WP Reset plugin so that you can come back to your current setup back. If you don’t know the uses of the WP Reset plugin, then please first understand the plugin then try again.

Please tell us the result. We will try our best to solve your issue then.

Thank you
WPFeel

Hi
I can make things easier for you if you want
If you don’t mind I can give you access to my staging site to check it further.
I only need an email.
Regards
Leonidas

@visionoptika

Great then, Please send us the staging site access then at [email protected].

We will reach you in between the next 24hours and try to solve your issue.

Thank you
WPFeel

Hi I’ve done what you told me to do with wp reset plugin reseting everything
The problem is still there.https://prnt.sc/1sv07k8

I will share the credentials tomorrow.
Regards

@visionoptika

Please send us the credentials, we need to get access and test. After that, we will be back to you.

Thank you
WPFeel

Hi I have done in 1 hour ago https://prnt.sc/1szkbre

Please check your incoming emails

@visionoptika

Thank you to inform us your issue. We are happy to solve the issue.

Thank you
WPFeel