• Resolved dimirooz

    (@dimirooz)


    Hi,

    for some reason I’m getting no jobs load on the jobs category page. Console says there is an error, but doesn’t say what it is.

    Please assist.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi! That is odd, I see the same thing. However, I also noticed that we get a 500 error for the site’s favicon!! That’s kind of an extreme error just for that! I wonder if there’s something else going on that’s behind both of these errors? Can you check your site’s error logs to see if there’s anything there?

    Thread Starter dimirooz

    (@dimirooz)

    Thanks for the reply ??

    I’ve had a look and there is nothing special in the logs. Also I can’t reproduce the 500 error for the favicon. Maybe it was because there was none. I have added one, but doen’t make a difference. ??

    Tried to switch off all plug-ins also didn’t help.

    Any ideas?

    Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi! I only have 2 other concrete suggestions at this point:

    1) Try a different theme temporarily, to see if the issue is theme-based.

    2) Try catching WordPress-specific errors:

    Add the following code to your site’s wp-config.php file:

    
    define('WP_DEBUG', true);
    
    if ( WP_DEBUG ) {
    ?
    ????????@error_reporting( E_ALL );
    ????????@ini_set( 'log_errors', true );
    ????????@ini_set( 'log_errors_max_len', '0' );
    ?
    ????????define( 'WP_DEBUG_LOG', true );
    ????????define('WP_DEBUG_DISPLAY', false);
    ????????define( 'CONCATENATE_SCRIPTS', false );
    ????????define( 'SAVEQUERIES', true );
    ?
    }
    

    Once you’ve done that, navigate to your site, try reproducing the error, and then check the?wp-content/debug.log?file for error messages.

    Post the results of the log file somewhere (like on pastebin.com or something), taking care to remove any potentially private information if there is any, and then reply here with the link. Then replace:

    define('WP_DEBUG', true);

    … with this:

    define('WP_DEBUG', false);

    … in your wp-config.php file.

    Thanks!

    Thread Starter dimirooz

    (@dimirooz)

    Hi,

    Changing the theme didn’t make a differece.

    This is the code from the logfile:

    [30-Apr-2018 12:11:15 UTC] PHP Notice: Undefined variable: collapser_top in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 647
    [30-Apr-2018 12:11:15 UTC] PHP Notice: Undefined variable: collapser_top_admin_bar in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 652
    [30-Apr-2018 12:11:20 UTC] PHP Notice: Undefined variable: collapser_top in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 647
    [30-Apr-2018 12:11:20 UTC] PHP Notice: Undefined variable: collapser_top_admin_bar in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 652
    [30-Apr-2018 12:11:23 UTC] PHP Notice: Undefined variable: collapser_top in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 647
    [30-Apr-2018 12:11:23 UTC] PHP Notice: Undefined variable: collapser_top_admin_bar in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 652
    [30-Apr-2018 12:12:47 UTC] PHP Notice: Undefined variable: collapser_top in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 647
    [30-Apr-2018 12:12:47 UTC] PHP Notice: Undefined variable: collapser_top_admin_bar in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 652
    [30-Apr-2018 12:12:53 UTC] PHP Notice: Undefined variable: collapser_top in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 647
    [30-Apr-2018 12:12:53 UTC] PHP Notice: Undefined variable: collapser_top_admin_bar in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 652
    [30-Apr-2018 12:12:56 UTC] PHP Notice: Undefined variable: collapser_top in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 647
    [30-Apr-2018 12:12:56 UTC] PHP Notice: Undefined variable: collapser_top_admin_bar in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 652
    [30-Apr-2018 12:13:06 UTC] PHP Notice: Undefined variable: collapser_top in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 647
    [30-Apr-2018 12:13:06 UTC] PHP Notice: Undefined variable: collapser_top_admin_bar in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 652
    [30-Apr-2018 12:13:12 UTC] PHP Notice: Undefined variable: collapser_top in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 647
    [30-Apr-2018 12:13:12 UTC] PHP Notice: Undefined variable: collapser_top_admin_bar in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 652
    [30-Apr-2018 12:13:26 UTC] PHP Notice: Undefined variable: collapser_top in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 647
    [30-Apr-2018 12:13:26 UTC] PHP Notice: Undefined variable: collapser_top_admin_bar in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 652
    [30-Apr-2018 12:13:30 UTC] PHP Notice: Undefined variable: collapser_top in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 647
    [30-Apr-2018 12:13:30 UTC] PHP Notice: Undefined variable: collapser_top_admin_bar in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 652
    [30-Apr-2018 12:13:35 UTC] PHP Notice: Undefined variable: collapser_top in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 647
    [30-Apr-2018 12:13:35 UTC] PHP Notice: Undefined variable: collapser_top_admin_bar in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 652
    [30-Apr-2018 12:13:38 UTC] PHP Notice: Undefined variable: collapser_top in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 647
    [30-Apr-2018 12:13:38 UTC] PHP Notice: Undefined variable: collapser_top_admin_bar in /jobsite/wp-content/themes/jobseek/inc/customizer.php on line 652

    Hope it helps ??

    Plugin Contributor Richard Archambault

    (@richardmtl)

    That error log wasn’t any help, unfortunately. However, I see a different error today in the console:

    Failed to load resource: net::ERR_EMPTY_RESPONSE
    https://development.botervet.nl/rps/jobsite/jm-ajax/get_listings/

    /jm-ajax/ is part of WP Job Manager, but I don’t know why we’d be getting an empty response. You say that trying a different theme gives the same erroneous result? Can I see? Maybe there’ll be an additional hint with a different theme, I’d like to check that.

    Also, I presume you added template support to your theme?

    https://wpjobmanager.com/document/enabling-full-template-support/

    Thread Starter dimirooz

    (@dimirooz)

    This is the theme i use: https://www.coffeecreamthemes.com/themes/jobseek/v2/
    Its specially build on the Job Manager plugin so it must have theme support!

    Plugin Contributor Richard Archambault

    (@richardmtl)

    I’ve asked a developer to look at this for me. Can you tell me what other plugins are active on the site, please? Also, are al plugins up to date?

    Thread Starter dimirooz

    (@dimirooz)

    Thanks! Here is an screenshot of all used plug-ins

    https://development.botervet.nl/rps/jobsite/plugins.png

    Plugin Contributor Richard Archambault

    (@richardmtl)

    Thanks! I’ve passed it along to the developers. For my future reference, it’s internal issue #2135.

    Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi! A couple of things:

    1) We’ve seen conflicts with the Kirki Toolkit plugin before. Can you turn it off temporarily and let me know if that fixes it?

    2) If it does not, can you drop the content of your site’s .htaccess file (found in the root directory of the site) here, please? If it’s really long, please post it to pastebin.com instead. Also, make sure there is no private or proprietary information in it. Thanks!

    Thread Starter dimirooz

    (@dimirooz)

    Him

    Turning off the Kirki Toolkit plug-in didn’t help.

    this is the .htaccess file contents

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /rps/jobsite/
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /rps/jobsite/index.php [L]
    </IfModule>

    # END WordPress

    hope it helps! ??

    Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi!

    It looks like you fixed it now? The jobs are appearing and the console error is gone on https://development.botervet.nl/rps/jobsite/vacature-categorie/vastgoed/ . How did you fix it? What was the problem?

    Thread Starter dimirooz

    (@dimirooz)

    Deleted the Cache plug-in from the plug-in library ??

    Thread Starter dimirooz

    (@dimirooz)

    But now it doesn’t work again! Changed nothing…just a different day ??

    Plugin Contributor Richard Archambault

    (@richardmtl)

    Ok, I’ve asked the developer for further advice.

Viewing 15 replies - 1 through 15 (of 16 total)
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