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(@jeppeb)
1 year, 6 months ago
When trying to subscribe, I get a popup alert telling me that “An Ajax error occurred, please submit again”. Other users has the same error.
It worked fine yesterday (five users have signed up). I tried with several e-mail-addresses.
Closing. It seems to be connected to the theme I am using.
(@contrid)
Thanks for the update :)!
1 year, 3 months ago
It seems like the problem is back. My colleague installed a new theme – maybe the error lies there. But anyway, I hope you will look into it.
I get this message in the console:
POSThttps://horneland.dk/wp-admin/admin-ajax.php?action=wpmlsubscribe&security=e87ed2febd[HTTP/2 403 Forbidden 334ms]
The theme we are using, is Neve: https://themeisle.com/themes/neve/
Hi @jeppeb – it would be best if we could get access to see this as we don’t see that error anywhere on our end nor do we have another report of this.
Can you lodge a ticket on our website, please? https://tribulant.com/support/
We’ll be with you there :).