• Resolved ypatidisioannis

    (@ypatidisioannis)


    Hello there,

    I am trying to move a website from one hosting to another. Although the new hosting is using MySQL and the old one is using MariaDB.

    After I pusht the validatation button then I wait for 10 minutes and I am getting this error

    Extraction failed: AJAX ERROR! STATUS:200 OK,

    What can I do to fix this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @ypatidisioannis,

    We understand that you’re facing an issue that requires further investigation, and it may involve sharing log files containing sensitive information about your website. Unfortunately, such sharing is not allowed in www.remarpro.com forums for security reasons.

    To ensure your privacy and get the necessary support, kindly contact us through the form on our Contact Us page, and we’ll be more than happy to assist you promptly:

    https://duplicator.com/contact/?form=1

    Looking forward to hearing back from you.

    Thanks!

    Thread Starter ypatidisioannis

    (@ypatidisioannis)

    Hello Mohammed

    Can you send me an email where I can ask why is this happening?

    I cant contact then through the support because I do not own a duplicator.

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @ypatidisioannis,

    Please ty the following to send us an email:

    • Visit this page: https://duplicator.com/contact/?form=1
    • Click on the button “Complete a Form” under “I have a basic question”
    • Scroll down and fill in the form with the issue details

    I’m looking forward to hearing back from you.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @ypatidisioannis,

    I’m closing this support topic for inactivity. Please don’t hesitate to contact us in a Support Topic if you need any help with Duplicator.

    Thanks! 

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘AJAX ERROR! STATUS:504’ is closed to new replies.