AJAX ERROR! STATUS:500 error

  • Resolved alex008

    (@alex008)


    2 years, 2 months ago

    hello,
    I use Duplicator to create new websites, based on existing ones. Without problems yet.

    But now, Since the last updates, not only the whole design has changed, but the cloning process is constantly stuck; always in different places.

    Currently I have the following error messages:
    AJAX ERROR! STATUS:500 error

    I tested it with several (5) hoster. Sometimes it stuck at step 2, sometimes at step 3.

    The only error thing I see in the log is:
    [PHP ERR][E_NOTICE] MSG:ob_end_clean(): failed to delete buffer. No buffer to delete [CODE:8|FILE:/ww….

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hey @alex008

    If you would like to submit a support ticket for this issue we can have a closer look at your setup and logs. Please provide a link to this forum thread when submitting the ticket.

    Thanks

    Hi Cory, i encounter the same problems as described by alex008,
    is there already solution around, or should i also open a ticket?

    thank you for your help.
    best regards
    Marcus

    Hey @amselrehhase,

    Since we cannot reproduce this in any of our test host platforms, I recommend submitting a help ticket to isolate the issue better.

    Thanks

    Thread Starter alex008

    (@alex008)

    hi @amselrehhase
    did you solve the problem?

    Thread Starter alex008

    (@alex008)

    As still it’s impossible to create a working clone and I tested many files and many hosters, with many different errors (not only AYAX…), and if anybody else having this problem or other problems with version 1.5.0, here’s the solution:

    rollback to Version 1.4.7.2 and everything is fine.
    You can use the plugin WP Rollback.

    Don’t know what they changed in their last version 1.5.0 but it’s no good.

    Hi @alex008 thanks for your update on this.

    Unfortunately I don’t have access to the origin website any longer. The installer and zip where generated by someone else and he has passed it to me to figure out. All I have are the files in the new IONOS webspace.

    Does anyone have any other suggestions please? ??

    Thank you ??

    Hey @louiseh86,

    Have you tried to submit a support ticket by chance? We have not been able to replicate this issue on any of the major hosting platforms we test on or locally. At this point, the only way for us to isolate the issue would be to work with you directly on your host… It is very likely there is something at the server level that is preventing the installer from processing the request correctly.

    Thanks

    Thanks @corylamleorg, but in the end the problem was with IONOS.

    We basically installed the site using the Duplicator installer.php on a Kualo cPanel hosting account, which worked perfectly.

    Then zipped all the files up in File Manager, exported the database from phpMyAdmin, uploaded everything into IONOS via FileZilla and updated the wp-config.php

    Hope that helps someone ??

    Thanks for the update!

Viewing 9 replies - 1 through 9 (of 9 total)
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