Ajax error only on Chrome browser

  • Resolved martin1723

    (@martin1723)


    4 years, 11 months ago

    Hi, I have a post with 14 DataTables in it. They are identical – except the content.
    With Chrome browser I get ajax errors for different tables. Sometimes only one, sometimes 4 tables are not displayed.
    Error:
    DataTables warning: table id=table_17 – Ajax error. For more information about this error, please see https://datatables.net/tn/7

    I visited this page but couldn’t find a solution for the problem.

    In Firefox browser everything is fine.
    What can I do?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author wpDataTables

    (@wpdatatables)

    Hello there.

    These issues usually occur when a firewall, a security plugin or some other security rule is active on your website. Basically it’s blocking the ajax response each table sends out.

    We checked your website with both browsers, and they both are displaying these errors.

    Check if those security measures are blocking requests to ‘action=get_wdtable’, or anything else related to wpDataTables for that matter, and turn it off. It should be working fine after that.

    Kind regards.

    Thread Starter martin1723

    (@martin1723)

    Hi,
    thanks for your reply.
    I use All In One WP Security plugin. I deactivated it but no change.
    Still 1 to 3 tables out of 14 are not displayed in the post because of the ajax error.

    You said that something blocks the action=get_wdtable. I understand that in this case all wdtables would be blocked, isn’t it? But there ar only 1 or 2 or 3 tables out of 14 blocked in this post. Other posts with only one or two tables show no error when loading.

    To be honest, I don’t know where to look for the reason for blocking the “action=get_wdtable”.
    Could you give me a hint?!

    Regards
    Martin

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello again.

    You are right, the action would be blocked for all tables.

    Since this goes beyond basic support for Lite version of wpDataTables, we’ll ask you to open a pre-purchase ticket on our official support platform, which can be accessed through our official website.

    Our support managers will gladly help you with your issue there.

    Kind regards.

    Thread Starter martin1723

    (@martin1723)

    I found the solution to the problem by accident.
    This morning I updated PHP to 7.3 and the ajax error was gone.

Viewing 4 replies - 1 through 4 (of 4 total)
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