AJAX error encountered when resetting packages

  • Resolved lychee128

    (@lychee128)


    3 years, 9 months ago

    I get the “AJAX error encountered when resetting packages. Please see this FAQ entry for possible resolutions.”

    I increased memory and execution time to extremely high values. And then I deactivated all the plugins except for Duplicator but I still get this error.

    What does it mean to “reset packages” after I’ve done the above? How do I do this?

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter lychee128

    (@lychee128)

    Hi,

    I saw a “reset packages” button in settings but that didn’t help.

    However, I did figure out that somehow there’s a conflict between Duplicator with my theme that never generated an error before (Default Twenty Twenty theme doesn’t generate error).

    Under advanced settings, I unchecked the box to “Disable Foreign CSS” and the Ajax error no longer appears on the settings page.

    There’s a warning that says “Do not modify this setting unless you know the expected result or have talked to support.”

    What does “Foreign CSS” refer to? And potential issues with checking this box?

    Thanks.

    Hey @lychee128,

    You can check the box if you are having conflicts with other themes/plugins. The check box basically disables other themes/plugins from running along with the site of the Duplicator UI. In most cases, it’s safe to check. “Foreign CSS” is just other style sheets generated by other plugins and themes.

    Thanks~

    Thread Starter lychee128

    (@lychee128)

    Got it. For some reason, it’s only a single theme where this error shows up. My theme is old but I haven’t seen any errors with any other plugins besides duplicator.

    But it seems to work fine with the box checked.

    Thanks!

    Ok, thanks for the update!

Viewing 4 replies - 1 through 4 (of 4 total)
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