Ajax error: AJAX call successful, internal saving process failed.

  • Resolved sunrosea

    (@sunrosea)


    6 years, 4 months ago

    Hi!

    I couldn’t find this error message posted in the forums before, so I decided to post my own.
    I’d like to get advice on what the problem is regarding this error message:
    “AJAX call successful, internal saving process failed. Try again while holding down the “Shift” key.”.
    If I hold down shift key and try to save, it removes anything I entered into the table since the last save.
    Does this have something to do with my database settings?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    thanks for your post, and sorry for the trouble.

    This could have several reasons, e.g. something might be interfering. Can you therefore please try again after temporarily deactivating all other plugins and after switching to a WordPress default theme like Twenty Sixteen? That way, we can find what’s causing this.

    Regards,
    Tobias

    Thread Starter sunrosea

    (@sunrosea)

    I’d just like to mention quickly that the problem seem to appear when re-arranging the order of columns and then trying to save the new order.
    Otherwise it seems to save everything else just fine.

    • This reply was modified 6 years, 4 months ago by sunrosea.
    Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    that should not really influence things, as the save process simply sees new data.

    Did deactivating the other plugins give any results?

    Regards,
    Tobias

    Thread Starter sunrosea

    (@sunrosea)

    Hi!
    I deactivated all plugins except for the tablepress one and it gave the same error.
    I still think it seems to have something to do with re-arranging the columns as it only happens when I do that.

    What I do is:
    1. Move column B in front of Column A.
    2. Press Save, which works fine.
    3. Move Column B, again, in front of Column A.
    4. Press Save, works fine again.
    5. Move Column A this time behind column B.
    6. Press Save, the error occurs.

    I don’t have to enter any new information into the table. All I do is re-arrange the columns, and so far, it seems to only create this specific error when column A tries to go backwards, but not when any other column goes forward.

    Also I posted a new post about a (seemingly different) bug that seems to happen with re-arranging columns you might want to have a look at.

    • This reply was modified 6 years, 4 months ago by sunrosea.
    Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    I just saw your new post regarding the column moving issue. That might indeed play a role here, as it looks like it’s somehow breaking the table structure.
    Most likely, if we fix that issue, this one here will disappear as well, so let’s continue in the thread for now.

    Regards,
    Tobias

Viewing 5 replies - 1 through 5 (of 5 total)
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