Ajax error

  • Resolved ottovdv

    (@ottovdv)


    1 week, 4 days ago

    EDIT: 10 minutes later it’s working again…?

    Suddenly my login page gives an Ajax Error.

    ‘Something went wrong while submitting form through AJAX request. Please contact site administrator’

    The problem is that I am the Site administrator, and I can’t login to see what is happening.

    Nothing changed (at least not that I know of) maybe some auto-updates…

    Is there a way to login without using the User-Registration Login page, now that I am locked out?

    • This topic was modified 1 week, 4 days ago by ottovdv.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @ottovdv,

    I understand the frustration with the AJAX error on your login page. Since you’re locked out, here’s what you can do:

    1. Access via Default Login Page: Try accessing your site using yoursite.com/wp-login.php to bypass the User Registration login form.
    2. Disable Plugin via FTP/File Manager:
    • Access your website files using FTP or cPanel File Manager.
    • Navigate to wp-content/plugins/.
    • Find the user-registration folder and rename it to user-registration-disabled.
    • This will deactivate the plugin, allowing you to log in via yoursite.com/wp-login.php.
    1. AJAX Issue: When you enable AJAX form submission, there are several reasons why an AJAX submission might not save a form in WordPress. Please check this documentation: https://docs.wpuserregistration.com/docs/how-to-handle-ajax-submission-error and follow the instructions kindly. Please do not forget to check the conflict test on your site; we have found most of the cases from cache and security plugins.

    Let me know if you need further assistance!

    Best regards,
    Uzwal ??

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Since we did not get a response from you, we are marking this topic as resolved. We believe the issues mentioned here are now resolved. Please create a new support topic if needed.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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