Ajax cart quantity issue on reload on mozilla firefox

Hello,
I tried in my end to test in firefox but unfortunately couldn’t reproduce the issue, i don’t find a pattern (used Storefront theme).

You can alternatively try to update the plugin to the latest version, i also find that the link you send have a strange pattern in URL’s, for example:

https://www.tktshub.com/number28/assets/wooajaxcart.js
https://www.tktshub.com/number31/assets/js/frontend/add-to-cart.min.js

If the “number28” and “number31” mean different WordPress installs, the problem can be a PHP session or cookies issue that are not in sync, and then registering incorrect the quantities.

Regards

Hi There,

I updated the plugin but found the same issue still happening here is a video to show the case by the values i provided before.

https://streamable.com/mb7gp

The number 31 is Woocommerce plugin, the number 28 is your plugin ajax cart, i just use a mask on the folders to hide the name of plugins .. the issue still happens even if i don’t use the plugin which is used to hide the names of the plugins.

Thanks for the detailed video and info.

But i unfortunately still don’t know how to reproduce in a clean WP install with Storefront theme, tried many times do the same, see the video:

https://streamable.com/dznvs

Hi Moiseh,

Thank you for your interest in debugging the issue.

I have tried even with a default tewenty ninteen theme and the issue still happens.

Which firefox do you test with ? windows version ?

Mine is windows version and using wordpress v5.2.2 or 5.2.4

Best Regards

I’m testing in linux mint 19 , firefox 70.0.1, latest version of WP.

I’ve reproduced the issue in my firefox using your link https://tktshub.com/shop , but not when i’m using local WP install with Storefront.

I have disabled all the plugins and used default theme but the issue is still there, have you found the reason behind this ?

Best Regards,

If you want a last try you can send me a clone of the WP install with the issue using Duplicator plugin then i can try to reproduce and find the issue here.

If you want to send in private my email is moiseh [at] gmail [dot] com

Regards

Hi Moiseh,

I have sent to you a private email with a staging copy ready you can test on it you will find the issue already there :), check your inbox.

Best Regards

Thanks for the staging info.

But unfortunately i still don’t know the reason of this strange bug.

I also tested with this plugin deactivated, and the issue continued, example:

1. Disable Woo Ajax Cart plugin
2. Change qty in cart from 5 to 2 then click in Update cart
3. Change from 2 to 7 then click in Update cart
4. Reload and will see that the issue continues

Regards

• This reply was modified 5 years, 4 months ago by moiseh.

Hi Moiseh,

First of all thank you for trying to figuring it out with me.

I have also tested this bug on another website with another hosting plan on bluehost without your plugin and with another theme but i found the issue is still there even with another woocommerce version, i think its a woocommerce issue with safari browser what do you think ?

Best Regards

Hello,
Yes, it may be a woocommerce issue, but i’m not sure.
I would try to report to woocommerce support.

Regards

Hello Moiseh,

I will be thankful for your if you did this, do i need to start a support ticket on their plugin here on wordpress repository too or you will contact them or what ?

How can i help ?

Best Regards

I’m not able to help you in this issue.

I never opened a ticket directly to woocommerce, guess you can open a request like you opened here.

Thank you so much i will do this and update you ??